Tesco Shift Leader - Days - Berwick-Upon-Tweed Superstore

TN United Kingdom; Berwick-upon-Tweed; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Shift Leader to enhance store operations and customer satisfaction in Berwick-upon-Tweed. This role is pivotal for overseeing team activities, managing shifts, and ensuring a positive shopping experience for customers. With flexible scheduling and guaranteed hours, this position offers a dynamic work environment where leadership and customer service skills are key. If you're passionate about retail and enjoy leading a team, this opportunity is perfect for you!

Qualifications

• Experience in retail management or a similar role.
• Strong communication and leadership skills.

Responsibilities

• Manage shifts and coordinate team activities.
• Ensure excellent customer service and satisfaction.
• Maintain store standards and a safe environment.

Skills

Team Management

Customer Service

Retail Operations

Coaching

Job description

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Tesco Shift Leader - Days - Berwick-Upon-Tweed Superstore, Berwick-upon-Tweed

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Client:

Location:

Berwick-upon-Tweed, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

6fb18874ea81

Job Views:

5

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Tesco UK • Berwick upon Tweed • Apply by 18-May-2025

About the role

Availability Window

Days: Sun 04:30 - 24:00, Mon 04:30 - 24:00, Tue 04:30 - 24:00, Fri 04:30 - 24:00, Sat 04:30 - 24:00

Pay and Hours

Starting from £14.76/hour, increasing to £15.97 inside the M25, with additional payments depending on location.

We offer a minimum of 16 guaranteed hours weekly, with options for fewer hours (minimum 12). We support flexible scheduling within the advertised availability windows.

Role Summary

Customers are at the heart of everything we do. As a Shift Leader, you'll support store operations, oversee team activities, and ensure excellent customer service. Your role involves managing shifts, supporting colleagues, maintaining store standards, and contributing to a positive shopping environment.

Key responsibilities include:

• Working in a fast-paced retail environment
• Managing duty shifts and coordinating the team
• Assisting customers and ensuring their satisfaction
• Coaching colleagues and providing feedback
• Maintaining a safe and clean store environment
• Monitoring store performance and supporting improvement initiatives
• Leading by example and supporting your team