Tesco Shift Leader - Days - Barrhead

Tesco UK; Glasgow; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company in Glasgow is seeking a Shift Leader to oversee store operations, ensuring excellent customer service and a well-stocked environment. The role involves coordinating a team, coaching colleagues, and maintaining store performance. Candidates must be 18 or older with a passion for retail and customer service. Flexible working hours are available.

Qualifications

• Must be 18 or over to apply.
• Experience in a retail environment is beneficial.

Responsibilities

• Oversee the store from the shop floor and support operations.
• Coordinate the team to deliver a clean, well-stocked store.
• Listen to customers and help ensure they leave satisfied.
• Coach colleagues and provide feedback to improve service.
• Maintain a safe working environment for colleagues and customers.
• Understand store performance and assist managers in improvements.
• Set a good example for colleagues.

Job description

Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The following availability windows show the periods of time in the week we’d like you to be available to work: Sun 10:00‑22:00, Mon 05:00‑14:15, Tue 10:00‑19:00, Wed 11:00‑20:00, Fri 13:15‑22:15, Sat 13:15‑22:15. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.

Customers are at the heart of everything we do.

It takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly. From helping customers to making sure store operations stay on track, being a Shift Leader at Tesco is a truly rewarding role. You’ll face lots of interesting challenges as you oversee the store from the shop floor and strive to make things just that little bit better for customers, colleagues and communities, every day.

As a Shift Leader you’ll:

• Work in a fast‑paced retail environment, with bags of variety
• Take ownership of running duty shifts, coordinating the team to deliver a clean, well‑stocked store that exceeds customer expectations
• Be there for customers, listening to them and helping to make sure they leave the store with what they came for
• Look for ways to improve service, including coaching your colleagues and giving feedback to the team
• Guide and support your colleagues in‑store, making sure it stays a safe place to work and shop
• Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store
• Lead from the front, and set a great example for your colleagues in everything you do

Please note that you need to be 18 or over to apply for this role.

We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life‑changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

Tesco will only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country please click here.

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.