Tesco Colleague - Southwold Queen St Express

Tesco; Southwold; On-site; GBP 17,151 - 18,818; Part time

Benefits offered by this job

20 days holiday rising to 22 days

10% discount on purchases

Access to free wellbeing services

Life cover and pension contributions

Uniform provided

Job summary

A leading retail company is seeking a Tesco Colleague for its Southwold location. This role involves delivering exceptional customer service, maintaining product quality, and working collaboratively with the team. Candidates should have a passion for serving customers and strong communication skills. The position offers flexible working hours, guaranteed minimum hours, and various benefits including discounts and wellbeing services.

Qualifications

• Passion for delivering great service and greeting customers with a smile.
• Ability to build rapport with customers ensuring a great shopping trip.
• Initiative to make decisions that prioritize customer satisfaction.
• Effective communication and teamwork skills.

Responsibilities

• Serve customers with passion and pride.
• Work across different store areas as needed.
• Deliver great customer experiences and ensure product quality.
• Participate in seasonal and community events.

Skills

Customer service skills

Teamwork

Communication

Time management

Job description

Tesco Colleague - Southwold Queen St Express

Join to apply for the Tesco Colleague - Southwold Queen St Express role at Tesco

Our Tesco Colleague pay rate starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.

We offer a minimum of 16 guaranteed hours each week, with flexibility for 12 hours as minimum for those who prefer fewer hours.

Availability Window

• Sun: 07:00‑22:00
• Mon: 07:00‑22:00
• Tue: 07:00‑22:00
• Wed: 07:00‑22:00
• Thu: 07:00‑22:00
• Fri: 07:00‑22:00
• Sat: 07:00‑22:00

We will schedule your contracted hours within these periods, and you’ll receive 3‑week notice of shift details.

Responsibilities

• Know your customers and serve them with passion and pride; give great natural service.
• Be passionate and knowledgeable about the products and services within my store.
• Work across the store in our service, picking and replenishment areas where required.
• Apply the training you have received so that we all work safely, effectively and serve our customers brilliantly.
• Make decisions that are right for customers, delivering routines in store that meet their needs at the right time.
• Take part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Understand your store’s performance, what you can do to drive service and sales, reduce waste, shrink and deliver profit.
• Handle products with care to maintain quality and ensure they reach customers in the best condition.
• Live our values, make everyone feel welcome and always follow our policies.
• At times, you may be required to accept deliveries into the store.

Qualifications

• A passion for delivering great service, greeting customers with a smile, and serving them with pride.
• The ability to build rapport with customers, ensuring they leave with a great shopping trip.
• Take the initiative and make decisions that are right for our customers.
• Work well within a team and communicate openly with others.Build relationships with colleagues to create team spirit and celebrate success.
• Be on time, well presented and ready to be a brand ambassador.

Benefits

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
• Request flexible working from day one.
• 10% discount and 15% off on pay day weekend shopping – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
• Access to free wellbeing services with a range of resources to support your mind, body and life.
• Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%.
• Choice of benefits – discounts, shares, cycle to work schemes.
• Uniform provided and policies to support you for all of life's moments.
• Access to our colleague networks, providing a space for colleagues from a range of backgrounds. Click here for more information about our colleague networks.
• Click here to read more about the benefits we have available for our colleagues.

About Us

Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is “Serving our customers, communities and planet a little better every day.”

Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. We are a place where everyone’s welcome.

We welcome chats about flexible working and support across each life stage. We are proud to have been accredited Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

Please note: Tesco will only recruit individuals who have passed the school leaver's age. To find out the school leavers age for your country please click here. We can only accept candidates over the age of 18 if the role requires working before 6:15am or after 9:45pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.

On occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date. We will only be able to offer individual feedback to those candidates who attend an interview.

For more information about us please visit www.tescoplc.com.

Job Details

• Seniority level : Not Applicable
• Employment type : Temporary
• Job function : Other
• Industries : Retail
• Location : Southwold, England, United Kingdom