Tesco Colleague - Takeley Express

Tesco; Little Canfield; On-site; GBP 1,715,112 - 1,881,801; Part time

Benefits offered by this job

20+ days holiday plus personal day

10% store discount

Access to wellbeing services

Life coverage and pension plan

Uniform provided

Job summary

A leading retail company in Little Canfield seeks dedicated staff for customer service roles. Offering competitive pay starting from £12.45 per hour, the position guarantees a minimum of 16 hours weekly with flexible scheduling. Responsibilities include serving customers, maintaining store quality, and participating in community events. Candidates should have a passion for service, team spirit, and punctuality. Benefits include holidays, store discounts, and wellbeing services, making this an attractive role for those looking to thrive in a supported environment.

Qualifications

• Passion for delivering great service and greeting customers with a smile.
• Ability to build rapport with customers.
• Decide what's right for customers.
• Work well within a team and communicate openly.
• Be punctual, well-presented, and a brand ambassador.

Responsibilities

• Serve customers passionately with great service.
• Handle product deliveries safely.
• Participate in community events and create a welcoming atmosphere.
• Understand and contribute to store performance.

Skills

Customer service

Teamwork

Initiative

Communication

Job description

About the role

Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.

We offer a minimum of 16 guaranteed hours each week, with options for fewer hours to a minimum of 12. We provide 3 weeks’ notice of shifts and support flexibility.

Availability

Key availability windows for this role:

• Mon: 07:00 – 13:00
• Wed: 15:00 – 23:00
• Sat: 15:00 – 23:00

Responsibilities

• Knowing your customers and serving them with passion and pride; giving great natural service.
• Passionate and knowledgeable about the products and services within the store.
• Working across the store in our service, picking and replenishment areas where required.
• Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
• Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Being knowledgeable about your store's performance, understanding your part and what we need to do together to drive service and sales, reduce waste and shrink, and deliver profit.
• Handling products with care to maintain quality and ensure they reach customers in the best condition.
• Being yourself, living our values, making everyone feel welcome and always following our policies.
• At times, you may be required to accept deliveries into the store.

Qualifications

• A passion for delivering great service, greeting customers with a smile, and serving them with pride.
• The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
• To take the initiative and make decisions that are right for our customers.
• Work well within a team and communicate openly with others.
• Build relationships with colleagues to create a team spirit, having fun and celebrating success.
• Be at work on time, well presented and ready to be a brand ambassador.

Benefits

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
• Request flexible working from day one.
• Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard, with an additional card to share with family outside your home.
• Access to free wellbeing services with a range of resources to support your mind, body, and life.
• Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%.
• Benefits to suit you – choose what you use, from discounts and shares to cycle‑to‑work schemes.
• Uniform provided and policies to support you for all of life’s moments, big and small.
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
• Click here to read more about the benefits we have available for our colleagues.

About Us

Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day." Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone's Welcome.

We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life‑changing moments like becoming a mother, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

Legal and Age Requirements

PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.

We recruit only individuals who have passed the school leaver’s age. To find out the school leavers age for your country please click here. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beer, wine and spirits, counters, bakery and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

For more information about us please visit www.tescoplc.com.