Tesco Colleague - Post Office - Clifton Express

Tesco UK; Bristol; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading supermarket chain in Bristol is looking for dedicated individuals to join as Post Office colleagues. The role offers a competitive hourly rate, flexibility in guaranteed working hours, and a chance to engage in a dynamic team. Ideal candidates will have a passion for customer service and the ability to work both independently and as part of a team. Diversity and inclusion are core values, and discussions around flexible working arrangements are encouraged.

Qualifications

• Passion for delivering great service, greeting customers with a smile.
• Ability to build rapport with customers and make decisions.
• Work well in a team and communicate openly.

Responsibilities

• Serve and assist shoppers to enhance their experience.
• Process transactions accurately and handle confidential documents.
• Participate in community and charity events.

Skills

Customer service orientation

Teamwork

Initiative

Job description

Job Description

Our Post Office colleague rate of pay starts from £12.87 an hour; this increases to £14.08 for stores inside the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The availability windows are as follows:

• Thursday: 09:00:00 - 20:00:00
• Friday: 09:00:00 - 19:00:00
• Saturday: 06:00:00 - 18:00:00

We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be.

Customers are at the heart of everything we do.

It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.

Responsibilities

• Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
• You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
• Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.

• Knowing your customers and serving them with passion and pride; giving great natural service.
• Passionate and knowledgeable about the products and services within my store.
• Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
• Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
• Process transactions and declaring moneys / stock with accuracy and integrity whilst processing cash transactions with accuracy and confidence
• Handling confidential and important documents with care and attention to detail.
• Completing all regulatory training and tests in accordance with required timescales.
• Ensuring compliance with any legislative or contract requirements
• Disposing of confidential waste in accordance with the confidential waste routines.
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Being yourself, living our values, making everyone feel welcome and always following our policies.
• Working across the store in our service, picking and replenishment areas where required.

Requirements

• A passion for delivering great service, greeting customers with a smile, and serving them with pride
• The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip
• To take the initiative and make decisions that are right for our customers
• Be able to work independently and well within a team and communicate openly with others
• Build relationships with colleagues to create a team spirit, having fun and celebrating success
• Be at work on time, well presented and ready to be a brand ambassador

Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process.

Tesco will only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country please click here.

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.