Tesco Colleague - Phone Shops - Welshpool Superstore

TESCO UK; Welshpool; Presencial; GBP 18.000 - 21.000; A tiempo parcial

Descripción de la vacante

Tesco UK in Wales is looking for a friendly Phone Shop Colleague to support customers with mobile products and services. You will assist with phone and contract setups and handle a range of tech queries, delivering confident, helpful service.

Hours are scheduled within availability windows and start at a minimum of 12 hours per week. A positive, team-focused approach and a commitment to great customer service are essential.

Responsabilidades

• Providing friendly, natural service to customers
• Helping customers choose mobile products and services
• Completing phone and contract setups
• Supporting customers with a range of tech queries
• Contributing to great store service and sales

Descripción del empleo

Availability Window

Sun 10:00:00 - 16:00:00

Tue 10:00:00 - 19:00:00

Thu 10:00:00 - 13:00:00

Fri 12:00:00 - 15:00:00

Sat 09:00:00 - 12:00:00

Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.

Tesco Phone Shop Colleague pay starts at £13.70 per hour, rising to £14.97 in stores within the M25.Some locations may offer additional payments. We guarantee a minimum of 12 hours per week.

Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks’ notice of your shifts. If your availability is close to what we’re looking for, we still encourage you to apply.

Providing friendly, natural service and getting to know your customers

Providing flexible support across the Phone Shop and wider store, including helping customers choose the right mobile products and services, completing phone and contract setups, and supporting customers with a range of tech queries.

Making customer focused decisions and completing key store routines

Understanding how your role supports great service, strong sales, waste reduction and overall store performance

A passion for delivering great service, greeting every customer with a smile, and serving them with pride while helping them find the right mobile products and solutions.

The ability to build rapport quickly so customers leave feeling confident, supported, and having had a great experience in the Phone Shop.

The initiative to make the right decisions for customers, whether you’re solving a tech query, recommending a product, or supporting with a contract setup.

A positive, team‑focused approach, communicating openly, working well with colleagues across the store, having fun, and celebrating success together.

Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.

We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome.

We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you.

We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here .