Tesco Colleague - Phone Shops - Shaftesbury Superstore

Tesco Hungary; Shaftesbury; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading supermarket chain in Shaftesbury is seeking a retail colleague to deliver exceptional customer service. The role includes following store routines, engaging with customers, and supporting a collaborative team environment. Ideal candidates should show enthusiasm and adaptability in a fast-paced environment while being committed to high service standards.

Benefits

Flexible working hours

Inclusive work environment

Career progression opportunities

Qualifications

• Passion for delivering great service.
• Ability to adapt to a fast-paced environment.
• Drive and motivation to work in sales.

Responsibilities

• Deliver great customer service every day.
• Follow opening and closing routines.
• Model great standards of dress and serve customers.
• Support the manager in controlling costs.

Skills

Customer service

Teamwork

Flexibility

Punctuality

Adaptability

Job description

Availability Window

Days	From time	To time
Sun	10:00:00	16:00:00
Fri	15:00:00	19:00:00
Sat	10:00:00	19:00:00

Our Phone Shop colleague rate of pay starts from £12.87 an hour; this increases to £14.08 for stores inside the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues joining us in Tesco Mobile a minimum of 12 guaranteed hours each week.

We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; therefore, if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.

Customers are at the heart of everything we do.

It takes lots of different people to run a store, and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.

• Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
• You’ll meet great people, learn new things, and be part of a diverse, inclusive team where everyone is welcome.
• Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.

• Delivering a great shopping trip for customers every day, following all opening and closing routines, ensuring all facilities are in good working order and available for customers, listening for and acting on customer feedback.
• Creating an impression for customers that you can be proud of, role modeling great standards of dress and being ready to serve customers.
• Following the service culture in your department, role modeling helpful and friendly service behaviors, and demonstrating enthusiasm to do what’s right for customers.
• Protecting the legal brand by delivering legal compliance, understanding all safe and legal routines, demonstrating due diligence in your department.
• Supporting your manager to control costs in your department and deliver budgets, supporting the department to maintain stock record accuracy and be prepared for stock control routines.

• A passion for delivering great service, greeting customers with a smile, and serving them with pride.
• The drive and motivation to work in a sales and service environment.
• Ability to adapt to working in a fast-paced, ever-changing environment.
• A passion for human connection.
• The ability to build relationships with colleagues to create a team spirit, have fun, and celebrate success.
• Being punctual, well-presented, and ready to be a brand ambassador.

Our vision at Tesco is to become every customer's favorite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities, and planet a little better every day’. Serving means more than a transactional relationship with our customers; it involves acting as a responsible and sustainable business for all stakeholders, the communities we serve, and the planet.

Diversity, equity, and inclusion (DE&I) at Tesco mean that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We recognize that life looks different for each of us. That's why at Tesco, we always welcome discussions about flexible working. Whether you're starting your career, seeking the freedom to pursue personal passions, or going through life-changing moments, talk to us during your application about how we can support you.

We’re proud to be a Disability Confident Leader and are committed to providing an inclusive, accessible recruitment process. For more information on the support we offer, please click here.

Please note:

Tesco will only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country, please click here.

We can only accept candidates over 18 if the role involves working before 6:15 am or after 9:45 pm, or in areas like the warehouse, alcohol, or driving roles.

During high application volumes, some roles may close earlier than advertised. We will only provide individual feedback to interview attendees.

For more about us, visit www.tescoplc.com.