Tesco Colleague - Phone Shops - Port Glasgow Extra

TN United Kingdom; Port Glasgow; On-site; GBP 10,000 - 40,000; Part time

Job summary

An established industry player is seeking enthusiastic individuals to join their team as Phone Shop colleagues. This role provides a unique opportunity to engage with customers daily, ensuring their needs are met while delivering exceptional service. With a blend of stability and flexibility, you'll enjoy a supportive work environment that encourages career progression. The company values diversity and is committed to creating an inclusive atmosphere where all employees can thrive. If you're passionate about customer service and eager to be part of a dynamic team, this opportunity is perfect for you.

Benefits

20 days holiday plus personal day

Colleague discounts

Flexible working requests

Free wellbeing resources

Life cover and pension contributions

Uniform provided

Access to colleague networks

Qualifications

• Passion for delivering great service with a smile.
• Ability to adapt in a fast-paced, changing environment.

Responsibilities

• Delivering excellent customer service and acting on feedback.
• Ensuring legal compliance and safe routines to protect the brand.

Skills

Customer Service

Sales Motivation

Adaptability

Relationship Building

Punctuality

Job description

Social network you want to login/join with:

Tesco Colleague - Phone Shops - Port Glasgow Extra, Port Glasgow

Client:

Tesco

Location:

Port Glasgow, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

858f34509075

Job Views:

3

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Availability Window

• Thu 12:30 - 16:00
• Fri 09:15 - 15:00
• Sat 13:00 - 17:00

Our Phone Shop colleague rate of pay starts from £12.87 an hour; this increases to £14.08 for stores inside the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues joining us in Tesco Mobile a minimum of 12 guaranteed hours each week. We will schedule your contracted hours within these times, with 3 weeks’ notice of your shifts. We support flexibility; if your available times closely match but are not exactly the advertised times, we’d still love to hear from you. Read more.

Customers are at the heart of everything we do. It takes many different people to run a store, and this role offers variety and daily challenges. Being a store colleague means helping customers every day, meeting great people, learning new skills, and being part of a diverse team where everyone is welcome.

This role offers stability or flexibility to suit your lifestyle, with opportunities for career progression.

Responsibilities:

• Delivering excellent customer service, following opening and closing routines, ensuring facilities are operational, and acting on customer feedback.
• Creating a positive impression through professional dress and readiness to serve.
• Modeling helpful and friendly service behaviors, demonstrating enthusiasm for customer needs.
• Ensuring legal compliance and safe routines to protect the brand, demonstrating due diligence.
• Supporting your manager in controlling costs, maintaining stock accuracy, and preparing for stock routines.

Requirements:

• Passion for delivering great service with a smile.
• Motivation to work in sales and service environments.
• Ability to adapt in a fast-paced, changing environment.
• Strong relationship-building skills with colleagues.
• Punctuality, professional appearance, and readiness to represent the brand.

Benefits:

• Starting holiday entitlement of 20 days plus a personal day, rising to 22 days after 12 months, plus bank holidays.
• Flexible working requests from day one.
• Colleague discounts, including 10% off and 15% at pay weekend, saving up to £2,000 annually.
• Free wellbeing resources.
• Exclusive deals on handsets and SIMs, shareable with family and friends.
• Life cover and pension contributions.
• Various benefits including discounts, shares, and cycle schemes.
• Uniform provided and policies supporting all of life's moments.
• Access to colleague networks and inclusive culture.

About us:

Our vision at Tesco is to become every customer's favorite shopping method, with a core purpose of serving customers, communities, and the planet better daily. We value diversity and are committed to an inclusive workplace. We are moving towards a blended working model, combining office and remote work. Successful applicants will need to provide bank details on start date. We are a Disability Confident Leader and support accessible recruitment. For accessibility support, visit Tesco Careers Accessibility.