Tesco Colleague - Phone Shops - New Milton Superstore

Tesco UK; New Milton; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading company in retail is looking for a Phone Shop colleague to enhance customer experiences. This flexible role offers a guaranteed minimum of 12 hours a week, providing opportunities to develop in a dynamic team environment. If you are passionate about service, eager to learn, and enjoy meeting new people, this could be for you.

Benefits

Flexible working hours

Diversity and inclusion initiatives

Minimum guaranteed hours

Qualifications

• A passion for delivering great service and greeting customers with a smile.
• Ability to adapt to a fast-paced environment.
• Strong team-building abilities and motivation to work in a sales environment.

Responsibilities

• Deliver great customer service and support during shopping trips.
• Maintain store facilities and ensure compliance with legal standards.
• Work collaboratively with colleagues to support operational goals.

Skills

Customer Service

Adaptability

Team Spirit

Job description

Availability Window

Days	From time	To time
Sun	10:00:00	14:00:00
Tue	12:00:00	19:00:00
Sat	08:30:00	16:00:00

Our Phone Shop colleague rate of pay starts from £12.87 an hour; this increases to £14.08 for stores inside the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues joining us in Tesco Mobile a minimum of 12 guaranteed hours each week.

We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; therefore, if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.

Customers are at the heart of everything we do.

It takes lots of different people to run a store, and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.

• Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
• You’ll meet great people, learn new things, and be part of a diverse team where everyone is welcome.
• Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.

• Delivering a great shopping trip for customers every day, following all opening and closing routines, ensuring all facilities are in good working order and available for customers, listening for and acting on customer feedback.
• Creating an impression for customers that you can be proud of, role modeling great standards of dress and being ready to serve customers.
• Following the service culture in your department, role modeling helpful and friendly service behaviors, and demonstrating enthusiasm to do what’s right for customers.
• Protecting the legal brand by delivering legal compliance, understanding all safe and legal routines, demonstrating due diligence in your department.
• Supporting your manager to control costs in your department and deliver budgets, supporting the department to maintain stock record accuracy, and being prepared for stock control routines.

• A passion for delivering great service, greeting customers with a smile, and serving them with pride.
• The drive and motivation to work in a sales and service environment.
• Ability to adapt to working in a fast-paced, ever-changing environment.
• A passion for human connection.
• The ability to build relationships with colleagues to create a team spirit, have fun, and celebrate success.
• To be at work on time, well presented, and ready to be a brand ambassador.

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities, and planet a little better every day’. Serving means more than a transactional relationship with our customers; it means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of, and for the planet.

Diversity, equity, and inclusion (DE&I) at Tesco mean that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We know life looks a little different for each of us. That's why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love, and others are going through life-changing moments like becoming a carer, nearing retirement, or adapting to parenthood. So, talk to us throughout your application about how we can support.

We’re proud to have been accredited as a Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

Please note:

Tesco will only recruit individuals who have passed the school leaver’s age. To find out the school leaver’s age for your country, please click here.

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm, or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery, and driving roles.

On occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date to manage all applications appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

For more information about us, please visit www.tescoplc.com.