Tesco Colleague - Phone Shops - Keynsham Superstore

Tesco Hungary; Keynsham; On-site; GBP 10,000 - 40,000; Part time

Job summary

Tesco Hungary is seeking a passionate individual for a customer service role in Keynsham. The position emphasizes teamwork and flexibility, allowing colleagues to support and engage with customers meaningfully. With a commitment to diversity and inclusion, Tesco provides a supportive working environment focusing on customer satisfaction.

Qualifications

• Strong passion for delivering great service and human connection.
• Ability to adapt in a fast-paced environment.
• Commitment to being punctual and well-presented.

Responsibilities

• Deliver a great shopping experience for customers daily.
• Support manager with costs and stock control routines.
• Follow service culture and model great standards.

Skills

Customer service

Teamwork

Flexibility

Punctuality

Communication

Job description

Availability Window

Days	From time	To time
Sun	10:00:00	16:00:00
Mon	10:00:00	19:00:00
Tue	10:00:00	19:00:00
Wed	10:00:00	19:00:00
Thu	10:00:00	19:00:00
Fri	10:00:00	19:00:00
Sat	10:00:00	19:00:00

Our Phone Shop colleague rate of pay starts from £12.87 an hour; this increases to £14.08 for stores inside the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues joining us in Tesco Mobile a minimum of 12 guaranteed hours each week.

We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; therefore, if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.

Customers are at the heart of everything we do.

It takes lots of different people to run a store, and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.

• Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
• You’ll meet great people, learn new things, and be part of a diverse team where everyone is welcome.
• Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.

• Delivering a great shopping trip for customers every day, following all opening and closing routines, ensuring facilities are in good working order, and acting on customer feedback.
• Creating a positive impression for customers, role modeling great standards of dress, and being ready to serve.
• Following service culture in your department, demonstrating helpful and friendly behaviors, and enthusiasm for doing right by customers.
• Supporting your manager to control costs, support budgets, maintain stock record accuracy, and prepare for stock control routines.

• A passion for delivering great service, greeting customers with a smile, and serving them with pride.
• The drive and motivation to work in a sales and service environment.
• The ability to adapt to a fast-paced, ever-changing environment.
• A passion for human connection.
• The ability to build relationships with colleagues to create a team spirit, have fun, and celebrate success.
• Being punctual, well-presented, and ready to be a brand ambassador.

Our vision at Tesco is to become every customer's favourite way to shop, whether at home or on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than transactions; it involves acting responsibly and sustainably for all stakeholders, communities, and the planet.

Diversity, equity, and inclusion (DE&I) at Tesco means everyone should feel represented and able to be themselves at work. We are a place where Everyone’s Welcome.

We understand life looks different for each of us. That’s why we support flexible working and are open to discussions about how we can accommodate your needs, whether you are starting your career, seeking flexibility, or experiencing life changes like caring responsibilities or retirement. Please discuss this during your application.

We’re proud to be a Disability Confident Leader and committed to an inclusive, accessible recruitment process. For more information on the support we offer, please click here.

Please note:

Tesco recruits individuals who have passed the school leaver’s age. To find out the school leaver’s age for your country, please click here.

We can only accept candidates over 18 if the role involves early morning or late evening shifts, or working in specific areas such as warehouse, alcohol, bakery, or driving roles.

During high application volumes, some roles may close earlier than advertised. We will only provide individual feedback to those attending an interview.

For more about us, visit www.tescoplc.com.