Tesco Colleague - Phone Shops - Catterick Garrison Superstore

TN United Kingdom; Catterick Garrison; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking dedicated colleagues for their Phone Shop in Catterick Garrison. This role offers a unique opportunity to engage with customers, ensuring they have a fantastic shopping experience. With a commitment to diversity and inclusion, the company fosters a welcoming environment for all. Enjoy flexible working hours, generous holiday entitlements, and a range of benefits including discounts and wellbeing services. If you're passionate about customer service and thrive in a dynamic setting, this could be the perfect opportunity for you.

Benefits

Holiday starting at 20 days

Flexible working from day one

Colleague discounts

Wellbeing services

Life cover

Pension

Uniform provided

Access to colleague networks

Qualifications

• Passion for delivering great service and building relationships.
• Ability to adapt to a fast-paced, changing environment.

Responsibilities

• Delivering a great shopping trip for customers every day.
• Creating a positive impression through professional dress.
• Supporting your manager to control costs and maintain stock accuracy.

Skills

Customer Service

Sales Skills

Adaptability

Teamwork

Punctuality

Job description

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Tesco Colleague - Phone Shops - Catterick Garrison Superstore, Catterick Garrison

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Client:

Tesco

Location:

Catterick Garrison, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

17293f24d6c8

Job Views:

4

Posted:

02.05.2025

Expiry Date:

16.06.2025

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Job Description:

Availability Window
Days From time To time Mon 10:00 - 16:00
Tue 13:00 - 19:00
Sat 09:00 - 16:00

Our Phone Shop colleague rate of pay starts from £12.87 an hour; this increases to £14.08 for stores inside the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues joining us in Tesco Mobile a minimum of 12 guaranteed hours each week.

We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.

Customers are at the heart of everything we do.

It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.

Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
You’ll meet great people, learn new things and be part of a diverse team where everyone is welcome.
Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.

You will be responsible for:

• Delivering a great shopping trip for customers every day, following all routines, ensuring facilities are in good order, and acting on customer feedback.
• Creating a positive impression through professional dress and readiness to serve.
• Following service culture, demonstrating helpfulness and enthusiasm for customer needs.
• Ensuring legal compliance and demonstrating due diligence in your department.
• Supporting your manager to control costs, maintain stock accuracy, and prepare for stock routines.

You will need:

• A passion for delivering great service, greeting customers with a smile, and serving with pride.
• The drive and motivation to work in a sales and service environment.
• Ability to adapt to a fast-paced, changing environment.
• A passion for human connection and building relationships with colleagues.
• Being punctual, well-presented, and a brand ambassador.

What's in it for you:

• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays).
• Request flexible working from day one.
• Colleague discounts, wellbeing services, exclusive deals, life cover, pension, and other benefits.
• Uniform provided and policies to support all life moments.
• Access to colleague networks and inclusive culture.

About us:

Our vision at Tesco is to become every customer's favourite way to shop, whether at home or on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. We are committed to diversity, inclusion, and creating a workplace where everyone feels valued and has equal opportunity. We are moving towards a blended working week, combining office and remote work. Successful applicants will need to provide bank details on start date. We are an accredited Disability Confident Leader and support accessible recruitment. Learn more about our accessibility support.