Tesco Colleague - Phone Shops - Antrim Massereene Extra

Tesco UK; Antrim; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading supermarket chain in Northern Ireland is seeking enthusiastic colleagues to join their team. This role involves delivering exceptional customer service while maintaining store standards. Ideal candidates will be dynamic and adaptable, with a passion for providing a great shopping experience. Flexibility in working hours is available, with a guaranteed minimum of 16 hours per week.

Qualifications

• Ability to work in a fast-paced environment.
• Passion for delivering great service.
• Strong communication skills.

Responsibilities

• Serve customers and assist with their needs.
• Ensure store standards are maintained.
• Follow all routines for opening and closing.

Skills

Customer service

Teamwork

Flexibility

Adaptability

Punctuality

Job description

Availability Window

Days	From time	To time
Sun	13:00	18:00
Thu	11:30	17:00
Fri	09:00	16:00

Our Phone Shop colleague rate of pay starts from £12.87 an hour. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues joining us in Tesco Mobile a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; therefore, if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.

Customers are at the heart of everything we do.

It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.

• Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
• You’ll meet great people, learn new things and be part of a diverse team where everyone is welcome.
• Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.

• Delivering a great shopping trip for customers every day, following all opening and closing routines, ensuring all facilities are in good working order and available for customers, listening for and acting on customer feedback.
• Creating an impression for customers that you can be proud of, role modeling great standards of dress and being ready to serve customers.
• Following the service culture in your department, role modeling helpful and friendly service behaviors, and demonstrating enthusiasm to do what’s right for customers.
• Protecting the legal brand by delivering legal compliance, understanding all safe and legal routines, demonstrating due diligence on your department.
• Supporting your manager to control costs on your department and deliver budgets, supporting the department to maintain stock record accuracy and be prepared for stock control routines.

• A passion for delivering great service, greeting customers with a smile, and serving them with pride.
• The drive and motivation to work in a sales and service environment.
• Ability to adapt to working in a fast-paced, ever-changing environment.
• A passion for the latest technology.
• The ability to build relationships with colleagues to create a team spirit, having fun and celebrating success.
• Being punctual, well-presented, and ready to be a brand ambassador.

Our vision at Tesco is to become every customer’s favorite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities, and planet a little better every day’. Serving means more than a transactional relationship; it means acting as a responsible and sustainable business for all stakeholders, communities, and the planet.

Diversity, equity, and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We know life looks different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are starting their careers, some want the freedom to do what they love, and others are going through life-changing moments like becoming a carer, nearing retirement, or adapting to parenthood. So, talk to us throughout your application about how we can support.

We’re proud to be a Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process. For more information on the support we offer, please click here.

Please note:

Tesco will only recruit individuals who have passed the school leaver’s age. To find out the school leaver’s age for your country, please click here.

We can only accept candidates over 18 if the role involves working before 6:15 am or after 9:45 pm, or in areas such as warehouse, alcohol, bakery, or driving roles.

During high application volumes, some roles may close earlier than the advertised end date. We will only provide feedback to those who attend an interview.

For more about us, visit www.tescoplc.com.