Tesco Colleague - Peterborough Extra

Tesco; Peterborough; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading supermarket chain in Peterborough is seeking enthusiastic colleagues to provide excellent customer service. You will engage with customers, ensure a positive shopping experience, and work across various service areas. The role offers flexible working hours, a competitive wage, and a range of benefits, including discounts and well-being support.

Benefits

20 days holiday plus personal day

Flexible working

10-15% employee discounts

Life cover and pension contributions

Access to well-being services

Qualifications

• Passion for delivering great service with a smile.
• Ability to build rapport with customers.
• Initiative to make customer-benefiting decisions.
• Ability to work well in a team and communicate openly.
• Reliability and professionalism.

Responsibilities

• Serve customers with passion and pride.
• Be knowledgeable about products and services.
• Work across various store areas as required.
• Ensure store routines meet customer needs.
• Handle products while maintaining quality.

Skills

Customer service

Teamwork

Communication

Reliability

Job description

Overview

Tesco UK • Peterborough • Permanent • Apply by 26-Oct-2025

Availability Window — Days and times vary by week. Sun 09:30–16:30, Fri 09:30–22:00, Sat 09:00–21:30. The table shows the periods of time in the week we would like you to be available to work. Availability windows are used to schedule contracted hours with 3 weeks' notice of shifts. We are happy to support flexibility if your available times closely match our advertised times, even if not exact. Read more in the available information.

Pay — Our Colleague rate of pay starts from £12.45 per hour; this increases to £13.66 for stores within the M25. Additional payments may apply depending on location.

It's our policy to offer new colleagues a minimum of 16 guaranteed hours each week. If you'd like to work fewer hours (to a minimum of 12), we have opportunities for this too and would love to hear from you.

What we offer

The following benefits are available to colleagues, subject to eligibility and terms:

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Discounts: 10% off and 15% at pay day weekends with the Colleague Clubcard (additional card for family)
• Access to free wellbeing services and resources to support mind, body, and life
• Life cover of five times pay and an award-winning pension with employer contributions up to 7.5%
• Benefits to suit you: discounts, shares, cycle to work schemes, and more
• Uniform provided and policies to support you in all life moments
• Access to colleague networks that bring together colleagues from diverse backgrounds
• Additional information about available benefits is provided on request

You will be responsible for

• Knowing your customers and serving them with passion and pride; delivering natural service
• Being knowledgeable about products and services within the store
• Working across service, picking and replenishment areas as required
• Applying training to work safely, effectively and to serve customers brilliantly
• Making decisions that are right for customers and delivering store routines that meet customer needs
• Taking part in seasonal, community and charity events to create a welcoming atmosphere
• Understanding store performance and how the role contributes to service, sales, waste reduction and profitability
• Handling products with care to maintain quality for customers
• Living Tesco values, being welcoming, and following policies
• Occasionally you may be required to accept deliveries into the store

You will need

• A passion for delivering great service with a smile
• The ability to build rapport with customers and ensure they leave with a positive shopping experience
• The initiative to make decisions that benefit customers
• Ability to work well within a team and communicate openly
• Ability to build relationships with colleagues to create team spirit
• Reliability: be on time, well presented, and ready to be a brand ambassador

About us

Our vision at Tesco is to become every customer's favourite way to shop, whether at home or on the move. Our core purpose is to serve customers, communities and the planet a little better every day. We aim to act as a responsible and sustainable business for all stakeholders, communities, and the planet.

Diversity, equity and inclusion (DEI) at Tesco means everyone is welcome and represented. We are committed to an inclusive recruitment process and a fully accessible experience for all candidates. We welcome flexible working conversations throughout your application.

Notes

We recruit in line with age requirements and local regulations. Some roles may have earlier close times. Feedback is provided to those who attend interviews. For more information about Tesco, please visit the official site.