Tesco Colleague Nights - Hartlepool Extra

ENGINEERINGUK; Hartlepool; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading company in retail is seeking Tesco colleagues for their Hartlepool store. This role offers flexibility and the opportunity to work with a diverse team. Responsibilities include serving customers, maintaining store standards, and contributing to sales goals. With a competitive pay rate and various benefits, it's a great opportunity for those passionate about customer service.

Benefits

20 days holiday entitlement

10% discounts

Access to free wellbeing services

Life cover

Pension contributions

Uniform provided

Qualifications

• Passion for delivering great service with a smile.
• Ability to build rapport with customers.

Responsibilities

• Serve customers with passion and pride.
• Participate in community and charity events.
• Understand store performance and contribute to sales.

Skills

Customer Service

Teamwork

Communication

Initiative

Job description

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Tesco Colleague Nights - Hartlepool Extra

About the role

Availability Window

1. Days From time To time Fri 22:00:00 07:00:00
2. Sat 22:00:00 07:00:00

Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores inside the M25. For all hours worked between midnight and 6am, you will receive an additional night premium of £2.35 per hour worked. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12), we have opportunities for this too and would love to hear from you.

The table shows the periods of time in the week we’d like you to be available to work — the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of your exact shifts. We support flexibility; if your available times match closely but not exactly, we’d still love to hear from you. Click here to read more.

Customers are at the heart of everything we do.

Running a store involves many different roles; this job is for doers, with plenty of variety. It’s a committed role, full of challenges, which makes it exciting.

• Being a store colleague means helping to serve our shoppers better every day.
• You’ll meet great people, learn new skills, and be part of a diverse team where everyone is welcome.
• Whether you seek stability, flexibility, or career progression, this role can suit you.

PLEASE NOTE: You must be over 18 to apply for this role.

Responsibilities include:

• Knowing your customers and serving them with passion and pride.
• Being knowledgeable about store products and services.
• Working across various store areas as needed.
• Practicing safety, effectiveness, and excellent customer service.
• Making customer-focused decisions.
• Participating in seasonal, community, and charity events.
• Understanding store performance and contributing to sales and profit goals.
• Handling products carefully to maintain quality.
• Living our values, making everyone feel welcome, and following policies.
• Accepting deliveries when required.

Minimum requirements:

• A passion for delivering great service with a smile.
• Ability to build rapport with customers.
• Initiative and decision-making skills for customer benefit.
• Teamwork and open communication.
• Punctuality, good presentation, and being a brand ambassador.

What’s in it for you?

• Holiday entitlement starting at 20 days plus a personal day, rising to 22 days after 12 months, plus bank holidays.
• Request flexible working from day one.
• Discounts including 10% off and 15% at pay weekend, saving up to £2,000 annually with your Colleague Clubcard.
• Access to free wellbeing services.
• Life cover of five times your pay and a pension with up to 7.5% matching contributions.
• Various benefits, including discounts, shares, and cycle schemes.
• Uniform provided and policies supporting all of life’s moments.
• Access to colleague networks and more details via provided links.

About Us

Our vision is to become every customer's favourite way to shop, acting responsibly and sustainably for all stakeholders and communities. We embrace diversity, equity, and inclusion, welcoming everyone and supporting flexible working arrangements.

We’re proud to be a Disability Confident Leader and committed to accessible recruitment. For accessibility support, visit our website.

Please note:

• We recruit individuals who have passed the school leaver’s age (details via link).
• Candidates over 18 are required for roles involving early mornings, late nights, or specific store areas.
• High application volumes may lead to early role closures; feedback is only provided to interviewed candidates.

For more information, visit www.tescoplc.com.