Tesco Colleague Nights - Burnham-On-Sea Superstore

Tesco; Burnham-on-Sea; On-site; Full time

Job summary

Join a leading retailer as a store colleague, where you'll serve customers, work in a diverse team, and enjoy flexible hours. This role offers a chance to grow your career while ensuring customers have a great shopping experience. With a commitment to diversity and inclusion, we welcome everyone to apply and be part of our mission to serve communities better every day.

Qualifications

• Must be over 18 to apply for this role.
• Passion for delivering great service and building rapport with customers.

Responsibilities

• Serve shoppers and provide great customer service.
• Work across service, picking, and replenishment areas.
• Handle products with care and participate in community events.

Skills

Customer Service

Teamwork

Communication

Initiative

Job description

Availability Window

Days	From time	To time
Mon	22:00	07:00
Tue	22:00	06:00
Wed	22:00	05:00

Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores inside the M25. For all hours worked between midnight and 6am, you will receive an additional night premium of £2.35 per hour worked. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12), we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; therefore, if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.

Customers are at the heart of everything we do.

It takes lots of different people to run a store, and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.

• Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
• You’ll meet great people, learn new things, and be part of a diverse team where everyone is welcome.
• Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.

PLEASE NOTE: YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.

• Knowing your customers and serving them with passion and pride; giving great natural service.
• Being passionate and knowledgeable about the products and services within the store.
• Working across the store in our service, picking, and replenishment areas where required.
• Putting into practice the training you have received, so we all work safely, effectively, and serve our customers brilliantly.
• Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
• Participating in seasonal, community, and charity events, creating a great inclusive atmosphere.
• Being knowledgeable about your store’s performance, understanding the part you play, and what we need to do together to drive service and sales, reduce waste and shrink, and deliver profit.
• Handling products with care to maintain quality and ensure they reach customers in the best condition.
• Living our values, making everyone feel welcome, and always following our policies.
• At times, you may be required to accept deliveries into the store.

• A passion for delivering great service, greeting customers with a smile, and serving them with pride.
• The ability to build rapport with customers, ensuring they leave the store having experienced a great shopping trip.
• Taking initiative and making decisions that are right for our customers.
• Working well within a team and communicating openly with others.
• Building relationships with colleagues to create a team spirit, having fun, and celebrating success.
• Being punctual, well-presented, and ready to be a brand ambassador.

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities, and planet a little better every day’. Serving means more than a transactional relationship; it involves acting as a responsible and sustainable business for all stakeholders, communities, and the planet.

Diversity, equity, and inclusion (DE&I) at Tesco mean that whoever you are and whatever your background, we want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We understand that life looks different for each of us. That’s why at Tesco, we always welcome discussions about flexible working. Whether you are starting your career, seeking flexibility, or going through life changes, talk to us about how we can support you.

We’re proud to be a Disability Confident Leader and are committed to an inclusive, accessible recruitment process. For support details, please click here.

Please note:

Tesco recruits only individuals who have passed the school leaver’s age. To find out the school leaver’s age in your country, please click here.

We can only accept candidates over 18 if the role involves working before 6:15 am or after 9:45 pm, or in specific areas like the warehouse, beverages, wines & spirits, counters, bakery, and driving roles.

During high application volumes, some roles may close earlier than advertised. We will only provide feedback to interviewees.

For more about us, visit www.tescoplc.com.