Tesco Colleague Nights - Ashford Crooksfoot Extra

TN United Kingdom; Ashford; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their team in a dynamic retail environment. This role emphasizes excellent customer service and teamwork, ensuring that every customer feels valued and supported. With a minimum guaranteed hours and flexible working arrangements, this position offers a great opportunity to develop your skills while contributing to a vibrant store atmosphere. Enjoy a range of benefits including holiday entitlement, colleague discounts, and support for various life moments. If you're passionate about customer service and teamwork, this role is perfect for you.

Benefits

20 days holiday plus personal day

Flexible working requests

Colleague discounts

Wellbeing resources

Life cover

Pension

Uniform provided

Support for life moments

Access to colleague networks

Inclusive culture

Qualifications

• Passion for delivering great service and building rapport with customers.
• Ability to make decisions in the best interest of customers.

Responsibilities

• Provide excellent customer service with passion and pride.
• Assist across various store areas including service, picking, and replenishment.

Skills

Customer Service

Teamwork

Communication

Decision Making

Job description

Job Description:

1. Availability Window: Days and times when shifts are scheduled, including specific days and hours, with flexibility encouraged.
2. Pay Rate: Starting from £12.02/hour, increasing to £13.15 inside the M25, with additional night premiums for hours between midnight and 6am.
3. Hours Guarantee: Minimum of 16 guaranteed hours per week, with options for fewer hours (minimum 12).
4. Role Responsibilities:
   • Provide excellent customer service with passion and pride.
   • Be knowledgeable about store products and services.
   • Assist across various store areas including service, picking, and replenishment.
   • Follow training to work safely and effectively.
   • Make customer-focused decisions and participate in store events.
   • Understand store performance and contribute to sales, waste reduction, and profit.
   • Handle products carefully to maintain quality.
   • Represent Tesco values and policies, and accept deliveries as needed.
5. Candidate Requirements:
   • Passion for delivering great service and building rapport with customers.
   • Ability to make decisions in the best interest of customers.
   • Ability to work well within a team and communicate effectively.
   • Be punctual, well-presented, and a brand ambassador.
6. Benefits:
   • Holiday entitlement starting at 20 days plus a personal day, increasing to 22 days after 12 months, plus Bank Holidays.
   • Flexible working requests from day one.
   • Colleague discounts, wellbeing resources, life cover, pension, and other benefits.
   • Uniform provided and support for various life moments.
   • Access to colleague networks and inclusive culture.
7. About Tesco: Committed to serving customers and communities sustainably, valuing diversity, and fostering an inclusive workplace. Moving towards blended working models combining office and remote work.