Tesco Colleague Nights

Tesco PLC; Macclesfield; On-site; GBP 18,000 - 20,000; Full time

Benefits offered by this job

Discounts: Clubcard

Wellbeing services

Life cover (5x pay)

Pension with matches

Cycle to work

Uniform provided

Holiday entitlement 20 days + personal

Job summary

Tesco PLC is hiring store colleagues to deliver excellent service, greet customers with a smile, and support daily operations across service, picking and replenishment areas.

You will be part of a diverse team, be punctual and well-presented as a brand ambassador, and benefit from discounts, wellbeing support, life cover, and a strong pension plan. Flexible hours and development opportunities are available.

Qualifications

• Over 18 to apply.
• Able to greet customers with passion and pride.
• Willing to work across store areas including service, picking and replenishment.
• Commitment to training and following store policies.

Responsibilities

• Knowing your customers and serving them with passion and pride; giving great natural service.
• Passionate about the products and services within the store.
• Working across the store in service, picking and replenishment areas where required.
• Putting training into practice to keep everyone safe, efficient and serving customers brilliantly.
• Making decisions that are right for customers and delivering store routines.
• Participating in seasonal, community and charity events to create an inclusive atmosphere.
• Understanding store performance and helping to drive service, sales, and profit.
• Handling products with care to maintain quality for customers.
• Being yourself, living Tesco values and making everyone feel welcome.
• At times, you may assist with deliveries into the store.

Skills

Customer service

Rapport building

Initiative

Team player

Colleague relations

Punctual & presentable

Brand ambassador

Job description

Availability Window Days From time To time Tue 22:00:00 07:00:00 Wed 22:00:00 07:00:00 Thu 22:00:00 07:00:00 Fri 22:00:00 07:00:00 Sat 22:00:00 07:00:00 Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. For all hours worked between midnight and 6am you will receive an additional night premium of £2.35 per hour worked. Additional payments may also apply depending on location. It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

• A passion for delivering great service, greeting customers with a smile, and serving them with pride
• The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip
• To take the initiative and make decisions that are right for our customers
• Work well within a team and communicate openly with others
• Build relationships with colleagues to create a team spirit, having fun and celebrating success
• Be at work on time, well presented and ready to be a brand ambassador
• Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.

It's part of what makes Tesco such a great place to work, and we're proud to have been accredited as one of Britain's Top Employers again this year. We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers. But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business. We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers

It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that's one of the things that makes it so exciting.

• Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
• You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
• Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.

PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE. You will be responsible for

• Knowing your customers and serving them with passion and pride; giving great natural service.
• Passionate and knowledgeable about the products and services within my store.
• Working across the store in our service, picking and replenishment areas where required.
• Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
• Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
• Handling products with care to maintain quality and ensure they reach customers in the best condition.
• Being myself, living our values, making everyone feel welcome and always following our policies.
• At times, you may be required to accept deliveries into the store, Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
• Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes
• Uniform provided and policies to support you for all of life's moments, big and small