Tesco Colleague - Melton Mowbray Superstore

Retail Human Resources plc; Melton Mowbray; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading company is seeking enthusiastic store colleagues who are passionate about customer service. This role offers flexibility with guaranteed hours and opportunities for career progression. Join a diverse team and contribute to a positive shopping experience.

Benefits

20 days holiday plus personal day

Flexible working requests

10% discounts and 15% during pay weekends

Free wellbeing services

Life cover and pension contributions

Uniform provided

Qualifications

• Must be over 18 to apply.
• Passion for delivering great service.

Responsibilities

• Serve shoppers and meet customer needs.
• Work across different store areas as required.

Skills

Customer Service

Teamwork

Communication

Decision-Making

Punctuality

Job description

Availability Window

Days From Time To Time: Sun 15:00:00 00:00:00, Fri 15:00:00 21:00:00, Sat 15:00:00 00:00:00

Pay and Hours

Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.

It's our policy to offer new colleagues a minimum of 16 guaranteed hours each week. If you prefer fewer hours (minimum 12), we have opportunities for this too. We would love to hear from you.

Availability and Scheduling

The table shows preferred work periods. We will schedule your contracted hours within these times, with 3 weeks' notice of your shifts. We are flexible if your availability closely matches our needs.

Role Overview

Customers are at the heart of everything we do. This role is for doers, with variety and daily challenges that make it exciting. As a store colleague, you will help serve shoppers better, meet great people, learn new skills, and be part of a diverse team.

Whether seeking stability, flexibility, or career progression, this role could be perfect for you.

Requirements

You must be over 18 to apply.

• Knowing your customers and serving with passion
• Knowledgeable about store products and services
• Working across different store areas as required
• Applying training to work safely and effectively
• Making customer-focused decisions
• Participating in store events and creating an inclusive atmosphere
• Understanding store performance and contributing to sales and efficiency
• Handling products carefully to maintain quality
• Living our values and following policies
• Accepting deliveries when needed

Candidate Skills

• Passion for delivering great service with a smile
• Ability to build rapport and make customers feel valued
• Initiative and decision-making skills
• Teamwork and open communication
• Punctuality, presentation, and professionalism

Benefits

• Holiday starting at 20 days plus a personal day, increasing to 22 days after 12 months (plus Bank holidays)
• Flexible working requests from day one
• Discounts, including 10% off and 15% during pay weekends, saving up to £2,000 annually with the Colleague Clubcard
• Free wellbeing services and resources
• Life cover of five times your pay and a pension with up to 7.5% matching contributions
• Additional benefits like discounts, shares, cycle schemes
• Uniform provided and policies supporting life's moments
• Access to colleague networks for support and community

About Us

Our vision is to be every customer's favourite way to shop, acting responsibly and sustainably. We celebrate diversity and are committed to an inclusive workplace. We are moving towards a blended working week, combining office and remote work.

Note: Successful applicants will need to provide bank details on their start date. We are an accredited Disability Confident Leader, committed to accessible recruitment support. More info at tesco-careers.com/accessibility.