Tesco Colleague - Kidderminster

Tesco; Larkhill; On-site; GBP 18,000 - 20,000; Part time

Job summary

Tesco is seeking store colleagues in the United Kingdom. The role offers hourly pay starting at £13.28, rising to £14.55 for stores within the M25, with a minimum guaranteed 16 hours per week and options for 12 hours. Availability windows are listed, and shifts are scheduled with three weeks' notice.

A customer-focused, team-driven environment awaits. Colleagues help shoppers, learn new things, and join a diverse team.

Qualifications

• A passion for delivering great service.
• The ability to build rapport with customers.
• Ability to work well in a team and communicate openly.
• Willingness to take initiative and learn on the job.
• Flexibility to work varied shifts and availability as advertised.

Responsibilities

• Know your customers and serve them with passion and pride.
• Be knowledgeable about products and services in the store.
• Work across service, picking and replenishment areas as needed.
• Apply training to work safely and effectively while serving customers.
• Make decisions that meet customer needs at the right time.
• Take part in seasonal and community events to create an inclusive atmosphere.
• Understand store performance and contribute to improving service, sales, waste reduction and profit.
• Handle products with care to maintain quality and reach customers in good condition.
• Follow Tesco values and policies; be welcoming to all colleagues and customers.
• Occasionally assist with deliveries into the store.

Skills

Customer service

Teamwork

Communication

Initiative

Adaptability

Job description

Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location.

It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we would like you to be available to work: the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we would still love to hear from you.

Customers are at the heart of everything we do.

It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that is one of the things that makes it so exciting.

• Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
• You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
• Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.

PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.

About the role

Availability Window

• Wed: 07:00:00 - 15:00:00
• Fri: 07:00:00 - 15:00:00
• Sat: 07:00:00 - 15:00:00

Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location.

It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we would like you to be available to work: the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we would still love to hear from you.

Customers are at the heart of everything we do.

It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that is one of the things that makes it so exciting.

• Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
• You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
• Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.

PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.

You will be responsible for

• Knowing your customers and serving them with passion and pride; giving great natural service.
• Passionate and knowledgeable about the products and services within my store.
• Working across the store in our service, picking and replenishment areas where required.
• Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
• Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
• Handling products with care to maintain quality and ensure they reach customers in the best condition.
• Being myself, living our values, making everyone feel welcome and always following our policies.
• At times, you may be required to accept deliveries into the store.

You will need

• A passion for delivering great service, greeting customers with a smile, and serving them with pride
• The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip
• To take the initiative and make decisions that are right for our customers
• Work well within a team and communicate openly with others
• Build relationships with colleagues to create a team spirit, having fun and celebrating success
• Be at work on