Tesco Colleague - Great Barr Express

ENGINEERINGUK; Birmingham; On-site; Full time

Job summary

A leading company is seeking dedicated individuals for a customer-focused role in their stores. You will engage with customers, provide excellent service, and contribute to a diverse team. Opportunities for flexible working and career progression are available. Join us to make a difference in your community while enjoying competitive benefits and a supportive work environment.

Benefits

20 days holiday plus personal day

Flexible working

10% discount and 15% at pay weekend

Access to free wellbeing services

Life cover of five times your pay

Pension contributions up to 7.5%

Uniform provided

Qualifications

• Passion for delivering great service and greeting customers.
• Ability to build rapport with customers.

Responsibilities

• Serve customers with passion and pride.
• Participate in community and charity events.
• Handle products with care to maintain quality.

Skills

Customer Service

Teamwork

Communication

Initiative

Job description

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About the role

Availability Window

1. Days
2. From time
3. To time

Mon 13:00:00 18:00:00

Wed 12:00:00 18:00:00

Thu 13:00:00 18:00:00

Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.

It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12), we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we’d like you to be available to work—the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; therefore, if the times you are available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.

Customers are at the heart of everything we do.

It takes lots of different people to run a store, and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that's one of the things that makes it so exciting.

• Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
• You’ll meet great people, learn new things, and be part of a diverse team where everyone is welcome.
• Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.

PLEASE NOTE: YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.

Responsibilities

• Knowing your customers and serving them with passion and pride; giving great natural service.
• Being passionate and knowledgeable about the products and services within your store.
• Working across the store in service, picking, and replenishment areas where required.
• Applying your training to work safely, effectively, and serve customers brilliantly.
• Making decisions that are right for customers, delivering routines that meet customer needs at the right time.
• Participating in seasonal, community, and charity events to create an inclusive atmosphere.
• Understanding your store's performance and contributing to driving service, sales, reducing waste, and delivering profit.
• Handling products with care to maintain quality and ensure they reach customers in the best condition.
• Living our values, making everyone feel welcome, and following policies.
• Accepting deliveries into the store when required.

Minimum requirements

• A passion for delivering great service, greeting customers with a smile, and serving with pride.
• The ability to build rapport with customers for a positive shopping experience.
• Taking initiative and making decisions in the best interest of customers.
• Working well within a team and communicating openly.
• Building relationships with colleagues to foster team spirit and celebrate success.
• Being punctual, well-presented, and ready to represent our brand.

What’s in it for you?

• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months, plus Bank holidays.
• Request flexible working from day one.
• Enjoy discounts, including 10% off and 15% at pay weekend, saving up to £2,000 a year with the Colleague Clubcard.
• Access free wellbeing services and resources.
• Life cover of five times your pay and a pension with contributions up to 7.5%.
• Benefits to suit your needs, including discounts, shares, and cycle-to-work schemes.
• Uniform provided and policies supporting all of life's moments.
• Access to colleague networks for support and community.

About us

Our vision at Tesco is to become every customer's favourite way to shop, whether at home or on the move. Our core purpose is ‘Serving our customers, communities, and planet a little better every day’.

We are committed to diversity, equity, and inclusion, ensuring everyone feels represented and valued. We support flexible working and are proud to be a Disability Confident Leader.

Please note: We only recruit individuals over the school leaver’s age, and certain roles require being over 18. High volumes of applications may lead to early closure of roles, and we will provide feedback to interviewees.

For more information, visit our website or the links provided.