Tesco Colleague - Fareham Whiteley Superstore

ENGINEERINGUK; Winchester; On-site; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their retail team. This role offers the chance to engage with customers, ensuring they receive exceptional service while working in a dynamic environment. As a key part of the store, you'll be involved in various tasks from replenishing stock to participating in community events. With a commitment to diversity and inclusion, this company fosters a welcoming atmosphere for all employees. Enjoy flexible working options and a range of benefits that support your well-being and career growth. If you're ready to make a difference in the retail sector, this opportunity is for you.

Benefits

20 days holiday plus personal day

Flexible working options

10% discount with Colleague Clubcard

Access to free wellbeing services

Life cover of five times your pay

Award-winning pension

Uniform provided

Access to colleague networks

Qualifications

• Passion for delivering great service and building rapport with customers.
• Ability to work well in a team and communicate openly with colleagues.

Responsibilities

• Serve customers with passion and pride, providing great natural service.
• Handle products with care and maintain quality in the store.

Skills

Customer Service

Teamwork

Communication

Initiative

Pride in Work

Education

No formal education required

Job description

Tesco Colleague - Fareham Whiteley Superstore

Sector: Retail and Wholesale
Contract Type: Permanent
Hours: Full Time

About the role
Availability Window:

Days From time To time
Sun 12:00:00 22:00:00
Wed 16:00:00 24:00:00
Sat 16:00:00 24:00:00

Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.

Its our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It's a committed role, full of everyday challenges, but that's one of the things that makes it so exciting.

You will be responsible for:

1. Knowing your customers and serving them with passion and pride; giving great natural service.
2. Being passionate and knowledgeable about the products and services within the store.
3. Working across the store in service, picking and replenishment areas where required.
4. Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
5. Making decisions that are right for customers, delivering routines in store that meet their needs.
6. Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
7. Being knowledgeable about store performance and understanding how to drive service and sales.
8. Handling products with care to maintain quality.
9. Living our values, making everyone feel welcome and following our policies.
10. Accepting deliveries into the store when required.

You will need:

1. A passion for delivering great service, greeting customers with a smile, and serving them with pride.
2. The ability to build rapport with customers.
3. To take the initiative and make decisions that are right for our customers.
4. Work well within a team and communicate openly with others.
5. Build relationships with colleagues to create a team spirit.
6. Be at work on time, well presented and ready to be a brand ambassador.

What's in it for you?

1. Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
2. Request flexible working from day one.
3. 10% off and 15% at pay day weekends with your Colleague Clubcard.
4. Access to free wellbeing services.
5. Life cover of five times your pay and an award-winning pension.
6. Benefits to suit you, choose what you use.
7. Uniform provided.
8. Access to our colleague networks.

About Us
Our vision at Tesco is to become every customer's favourite way to shop. Our core purpose is 'Serving our customers, communities and planet a little better every day'.

Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work.

We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process.

Please note:
Tesco will only recruit individuals who have passed the school leavers age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in specific areas.