Tesco Colleague - Clifton Express

Tesco; Bristol; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading grocery retailer in Bristol is seeking a customer-focused individual to join their team. The role involves serving customers with passion, ensuring store quality, and participating in community events. Ideal candidates should have a passion for delivering excellent service and be able to work well within a team. The position offers flexibility, with guaranteed hours starting from 16 per week.

Qualifications

• Passion for delivering great service and building rapport with customers.
• Ability to work well within a team and communicate openly.
• Be punctual, well-presented, and ready to be a brand ambassador.

Responsibilities

• Serve customers with passion and pride.
• Maintain store quality and ensure products reach customers in the best condition.
• Participate in seasonal and community events.

Skills

Customer service

Teamwork

Communication

Initiative

Job description

Availability Window

Monday: 06:00:00 - 17:00:00

Tuesday: 06:00:00 - 18:00:00

Friday: 06:00:00 - 18:00:00

Saturday: 12:00:00 - 22:00:00

Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.

We offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too.

The availability windows are the periods of time in the week we would like you to be available to work. We will schedule your contracted hours within these times, and you’ll have 3 weeks' notice of exactly when your shifts will be.

Customers are at the heart of everything we do.

It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that is one of the things that makes it so exciting.

• Help to serve our shoppers better every day.
• Meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
• Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.

Responsibilities:

• Knowing your customers and serving them with passion and pride; giving great natural service.
• Passionate and knowledgeable about the products and services within my store.
• Working across the store in our service, picking and replenishment areas where required.
• Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
• Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
• Handling products with care to maintain quality and ensure they reach customers in the best condition.
• Being myself, living our values, making everyone feel welcome and always following our policies.
• At times, you may be required to accept deliveries into the store

Requirements:

• A passion for delivering great service, greeting customers with a smile, and serving them with pride
• The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip
• To take the initiative and make decisions that are right for our customers
• Work well within a team and communicate openly with others
• Build relationships with colleagues to create a team spirit, having fun and celebrating success
• Be at work on time, well presented and ready to be a brand ambassador

We are an equal opportunities employer and welcome applications from all candidates. We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process.