Tesco Colleague - Chingford Express

ENGINEERINGUK; Greater London; On-site; Part time

Job summary

Join a leading company in retail as a store colleague, where you will play a vital role in customer service and store operations. This position offers flexibility with guaranteed hours, allowing you to be part of a diverse team committed to delivering excellent service. You'll engage with customers, support your team, and contribute to the store's success while enjoying opportunities for career progression.

Qualifications

• Passion for delivering great service and greeting customers.
• Ability to build rapport and ensure customer satisfaction.

Responsibilities

• Serve customers with passion and pride.
• Work across service, picking, and replenishment areas.
• Participate in community events to create an inclusive atmosphere.

Skills

Customer Service

Teamwork

Communication

Initiative

Job description

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About the role

Availability Window

1. Days From time To time
2. Tue 15:00:00 23:00:00
3. Thu 15:00:00 23:00:00
4. Sat 15:00:00 23:00:00

Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.

It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we’d like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.

Customers are at the heart of everything we do.

It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that's one of the things that makes it so exciting.

• Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
• You’ll meet great people, learn new things and be part of a diverse team where everyone is welcome.
• Whether you are looking for stability or flexibility, or the opportunity to progress your career, this can be the role for you.

PLEASE NOTE: YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.

Responsibilities

• Knowing your customers and serving them with passion and pride; giving great natural service.
• Being passionate and knowledgeable about the products and services within your store.
• Working across the store in service, picking, and replenishment areas.
• Practicing safety, effectiveness, and excellent customer service based on training.
• Making decisions that are right for customers, and delivering routines that meet their needs at the right time.
• Participating in seasonal, community, and charity events to create an inclusive atmosphere.
• Understanding store performance and contributing to driving service, sales, reducing waste, and delivering profit.
• Handling products with care to maintain quality.
• Living our values, making everyone feel welcome, and following policies.
• Accepting deliveries into the store when required.

Minimum requirements

• A passion for delivering great service, greeting customers with a smile.
• Ability to build rapport and ensure customers leave satisfied.
• Taking initiative and making decisions for customers.
• Working well within a team and communicating openly.
• Building relationships with colleagues and creating team spirit.
• Being punctual, well-presented, and a brand ambassador.