Tesco Colleague - Chelmsford Princes Rd Superstore

Retail Human Resources plc; Chelmsford; On-site; Full time

Job summary

Join a leading retail company as a Tesco Colleague in Chelmsford. This role offers flexibility and stability, focusing on customer service and teamwork. You'll engage with customers, learn new skills, and contribute to a diverse team. Enjoy benefits like holiday entitlement, discounts, and wellbeing services.

Benefits

Holiday entitlement starting at 20 days

Discounts including 10% off

Free wellbeing services

Life cover of five times your salary

Uniform provided

Qualifications

• Passion for delivering great service with a friendly attitude.
• Ability to build rapport with customers.

Responsibilities

• Providing excellent customer service with passion and pride.
• Working across various store areas including service, picking, and replenishment.
• Participating in seasonal, community, and charity events.

Skills

Customer Service

Teamwork

Communication

Initiative

Job description

Tesco Colleague - Chelmsford Princes Rd Superstore

Employer: Tesco

Reference: tesco/TP/17273903/938757/0/614

Availability Window

1. Sun: 06:00 - 12:00
2. Mon: 06:00 - 12:00
3. Sat: 06:00 - 12:00

Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.

It's our policy to offer new colleagues a minimum of 16 guaranteed hours each week, but if you prefer to work fewer hours (to a minimum of 12), we have opportunities for this too and would love to hear from you.

The table shows the preferred times we’d like you to be available to work. We will schedule your hours within these times and give you 3 weeks’ notice of your shifts. We are flexible with timings if your availability closely matches but isn't exactly the same as the advertised hours.

Customers are at the heart of everything we do. It takes a diverse team to run a store, and this role is for proactive individuals with variety in their day-to-day tasks. It’s a role that involves daily challenges and opportunities to make a difference.

As a store colleague, you will help serve our customers better every day, meet great people, learn new skills, and be part of an inclusive, diverse team where everyone is welcome. Whether you seek stability or flexibility, this role could be perfect for you.

Responsibilities include:

• Providing excellent customer service with passion and pride.
• Being knowledgeable about products and services.
• Working across various store areas including service, picking, and replenishment.
• Applying training to ensure safety, efficiency, and excellent service.
• Making customer-focused decisions and supporting store routines.
• Participating in seasonal, community, and charity events.
• Understanding store performance and contributing to sales, waste reduction, and profit.
• Handling products carefully to maintain quality.
• Living Tesco’s values, making everyone feel welcome, and following policies.
• Accepting deliveries when required.

Minimum requirements:

• A passion for delivering great service with a friendly attitude.
• Ability to build rapport with customers.
• Initiative and decision-making skills for customer benefit.
• Teamwork and good communication.
• Punctuality, presentation, and professionalism.

Benefits include:

• Holiday entitlement starting at 20 days plus a personal day, rising to 22 days after 12 months, plus bank holidays.
• Flexible working requests from day one.
• Discounts including 10% off and 15% during pay weekends, saving up to £2,000 annually with the Colleague Clubcard.
• Free wellbeing services and resources.
• Life cover of five times your salary and a pension with up to 7.5% matching contributions.
• Various other benefits such as discounts, shares, cycle schemes, and support for all life moments.
• Uniform provided and policies supporting your needs.
• Access to colleague networks to connect with others from diverse backgrounds.

About Tesco:

Our vision is to be every customer's favorite shopping destination, at home or on the move. We aim to serve our customers, communities, and the planet better every day, acting responsibly and sustainably.

We celebrate diversity and are committed to an inclusive workplace where everyone feels valued and has equal opportunities. We are moving towards a blended working model combining office and remote work, depending on role needs.

Note: Successful applicants will need to provide bank details on their start date. We are an inclusive employer, offering accessible recruitment support. For more info, visit Tesco Accessibility.