Tesco Colleague - Abertillery Superstore

Tesco; Abertillery; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading retail company in Abertillery seeks enthusiastic colleagues who thrive on delivering excellent customer service. Candidates should be over 18 and have a passion for helping customers and teamwork. This role offers a dynamic environment with opportunities for growth and flexible scheduling. Benefits include competitive pay, holiday entitlement, and life cover.

Benefits

20 days holiday plus personal day

10% colleague discount

Free wellbeing services

Life cover up to five times pay

Flexible working

Uniform provided

Qualifications

• Must be over 18 to apply.
• Passion for delivering great service.
• Ability to build rapport with customers.

Responsibilities

• Serve customers with passion and pride.
• Work in service, picking, and replenishment areas.
• Handle products with care to maintain quality.

Skills

Customer service skills

Teamwork

Communication

Time management

Job description

Tesco UK • Abertillery • Permanent • Apply by 19-Sep-2025

Availability

Availability Window

Days From time To time Sun 10:00:00 16:00:00
Mon 08:00:00 15:15:00
Fri 11:00:00 17:00:00
Sat 08:30:00 17:00:00

Pay and hours

Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.

It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

Availability and scheduling

The table shows the periods of time in the week we would like you to be available to work: the availability windows. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; therefore if the times you are available to work match closely but not exactly to the times we are advertising, we would still love to hear from you.

Note: read more information after this section.

Core message

Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that is one of the things that makes it so exciting.

• Becoming a colleague in one of our stores means you will help to serve our shoppers better every day.
• You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
• Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.

Important You must be over 18 to apply for this role.

What is in it for you

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
• Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes
• Uniform provided and policies to support you for all of life's moments, big and small
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds
• Read more about the benefits we have available for our colleagues

Your responsibilities

• Knowing your customers and serving them with passion and pride; giving great natural service.
• Be passionate and knowledgeable about the products and services within the store.
• Work across the store in service, picking and replenishment areas where required.
• Put training into practice to work safely, effectively and to serve customers brilliantly.
• Make decisions that are right for customers and deliver routines in store that meet customer needs at the right time.
• Take part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Be knowledgeable about store performance and help drive service, sales, reduce waste and shrink, and deliver profit.
• Handle products with care to maintain quality and ensure they reach customers in the best condition.
• Be yourself, live the Tesco values, make everyone feel welcome and follow policies.
• Occasionally you may be required to accept deliveries into the store.

What you will need

• A passion for delivering great service, greeting customers with a smile, and serving them with pride
• The ability to build rapport with customers so they leave with a great shopping experience
• The initiative to make decisions that are right for our customers
• Work well within a team and communicate openly with others
• Build relationships with colleagues to create team spirit, have fun and celebrate success
• Be at work on time, well presented and ready to be a brand ambassador

About us

Our vision at Tesco is to become every customer's favourite way to shop, whether at home or on the move. Our core purpose is "Serving our customers, communities and planet a little better every day." Serving means more than a transactional relationship with our customers; it means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone's Welcome.

We know life looks different for each of us. Tesco welcomes flexible working and supports various life situations. Talk to us during your application about how we can support you.

Disability Confident Leader We are committed to providing a fully inclusive and accessible recruitment process. For information on accessibility support, please read the notes above.

Please note

Tesco will recruit individuals who have passed the school leaver's age. To find out the school leaver age for your country, please read the notes above.

We can only accept candidates over 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.

Where volumes of applicants are high, some roles may close earlier than the advertised end date. We will offer feedback to candidates who attend an interview.

For more information about us please visit www.tescoplc.com