Tesco Colleague

Tesco PLC; Trafford; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Colleague Clubcard discounts

Wellbeing services

Life cover and pension matching

Uniform provided

Job summary

Tesco PLC is seeking colleagues to join our store team in Trafford. You will greet customers with a smile, deliver friendly service, and help shoppers with product knowledge across service, picking and replenishment areas.

You’ll take initiative to meet customer needs while working within a supportive, diverse team. Our roles offer flexibility with hours and a guaranteed baseline, plus the chance to progress within Tesco.

Qualifications

• A passion for delivering great service and greeting customers with a smile.
• Ability to build rapport so customers leave with a great shopping experience.
• Take initiative and make decisions that benefit customers.
• Work well within a team and communicate openly with colleagues.
• Be a brand ambassador and represent Tesco positively.

Responsibilities

• Know your customers and serve them with passion and pride; deliver great natural service.
• Be passionate and knowledgeable about products and services in store.
• Assist across service, picking and replenishment areas.
• Apply training to work safely and effectively while serving customers brilliantly.
• Make decisions that meet customer needs at the right time.
• Participate in seasonal, community and charity events to create an inclusive atmosphere.
• Understand store performance and contribute to increasing service and sales, reducing waste and delivering profit.
• Handle products with care to maintain quality.

Skills

Customer service

Rapport building

Initiative

Teamwork

Brand ambassador

Job description

Availability Window Days From time To time Sun 07:00:00 15:00:00 Fri 08:00:00 16:00:00 Sat 07:00:00 15:00:00 Our Tesco Colleague rate of pay starts from 13.28 an hour; this increases to 14.55 for stores within the M25. Additional payments may also apply depending on location. Its our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if youd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

• A passion for delivering great service, greeting customers with a smile, and serving them with pride
• The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip
• To take the initiative and make decisions that are right for our customers
• Work well within a team and communicate openly with others
• Build relationships with colleagues to create a team spirit, having fun and celebrating success
• Be at work on time, well presented and ready to be a brand ambassador
  Customers are at the heart of everything we do.

It takes lots of different people to run a store and this is a job for doers, with plenty of variety. Its a committed role, full of everyday challenges, but thats one of the things that makes it so exciting.

• Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
• You'll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
• Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you., Our vision at Tesco is to become every customers favourite way to shop, whether they are at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day." Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco. We know life looks a little different for each of us. That is why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support. We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click1 here.

Please note Tesco will only recruit individuals who have passed the school leavers age. To find out the school leavers age for your country please [2] click here We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

1. https://www.tesco-careers.com/faqs/

You will be responsible for

• Knowing your customers and serving them with passion and pride; giving great natural service.
• Passionate and knowledgeable about the products and services within my store.
• Working across the store in our service, picking and replenishment areas where required.
• Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
• Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Being knowledgeable about your stores performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
• Handling products with care to maintain quality and ensure they reach customers in the best condition.
• Being myself, living our values, making everyone feel welcome and always following our policies.
• At times, you may be required to accept deliveries into the store, Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Get 10% off and 15% at pay day weekends: save up to 2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
• Benefits to suit you, choose what you use: from discounts and shares to cycle to work schemes
• Uniform provided and policies to support you for all of lifes moments, big and small