Tesco Colleague

Tesco PLC; Harrogate; On-site; GBP 14,000 - 19,000; Part time

Benefits offered by this job

Hourly pay £13.28–£14.55

Minimum 12–16 hours per week

Flexible working from day one

Colleague Clubcard discount

Wellbeing services

Life cover

Pension with employer matching

Uniform provided

Job summary

Tesco PLC in the United Kingdom is seeking in-store colleagues to deliver friendly customer service and assist with daily store operations. Roles include shelf replenishment, checkout support, and online order picking, with a focus on creating a welcoming shopping experience.

We offer flexible working patterns from day one, a guaranteed minimum of 12 hours (up to 16 hours per week), and competitive pay with employee discounts and benefits.

Qualifications

• Previous retail or customer service experience preferred.
• Able to deliver friendly, helpful service to customers.

Responsibilities

• Provide friendly, natural service and get to know customers.
• Be confident with products and services and offer help when needed.
• Support across the store: shelf replenishment, checkout, online order picking, delivery assistance, and general service.
• Make customer-focused decisions and complete key store routines.
• Understand how your role supports great service, strong sales, waste reduction and store performance.
• Build rapport so customers leave with a great experience.
• Use initiative and make the right decisions for customers.
• Work well in a team and communicate openly.

Skills

Customer service

Teamwork

Flexibility

Job description

Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You'll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit. Tesco Colleague pay starts at £13.28 per hour, rising to £14.55 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available. Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks' notice of your shifts.

What is in it for you

• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays)
• Flexible working available from day one
• 10% off with your Colleague Clubcard, rising to 15% on pay day weekends, with a second card to share with family after 12 weeks service
• Free wellbeing services to support your mind, body and life
• Life cover worth five times your pay and an award winning pension with matching contributions up to 7.5%
• A range of benefits to choose from, including discounts, shares and cycle to work schemes
• Uniform provided, plus policies to support you through life's key moments

Responsibilities

• Providing friendly, natural service and getting to know your customers.
• Being confident with our products and services and offering help when needed.
• Providing flexible support across the store, including shelf replenishment, checkout service, online order picking, occasional delivery assistance, and general service and replenishment duties.
• Making customer focused decisions and completing key store routines.
• Understanding how your role supports great service, strong sales, waste reduction and overall store performance. A passion for delivering great service, greeting customers with a smile, and serving them with pride.
• To build rapport so customers leave having had a great experience.
• To use your initiative and make the right decisions for customers.
• To work well in a team and communicate openly, having fun, and celebrating success.

Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone's Welcome.

Tesco's vision is to be every customer's favourite way to shop. Our purpose is to serve our customers, communities and the planet a little better every day by acting responsibly and sustainably.

We understand that life varies for each of us, so we're always open to conversations about flexible working.

We're proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.

Tesco will only recruit individuals who have passed the school leaver's age.

To find out the school leavers age for your country please visit the Government website.

Candidate availability window required Day Start Time Finish Time Monday 11:00 19:00 Tuesday 11:00 19:00 Thursday 16:00 0:00