Tesco Colleague

Tesco PLC; Erith; On-site; GBP 27,000 - 31,000; Full time

Benefits offered by this job

Holiday starting at 20 days plus a day

Flexible working from day one

Colleague Clubcard discounts

Wellbeing services

Life cover

Pension with employer contributions

Discounts and shares

Cycle to work

Uniform provided

Job summary

Tesco PLC is seeking colleagues to support the store's daily operations, focusing on clean as you go routines, stock replenishment, and accurate order picking. You will work with a team to keep aisles clear, ensure product quality, and respond rapidly to changing customer needs.

This role offers varied shifts and opportunities to develop within a busy retail environment. Benefits include flexible working options, competitive pay, and access to a range of employee perks.

Qualifications

• Collaborate with colleagues to deliver excellent store service.
• Interact warmly with customers, thanking them and building rapport.
• Respond quickly to changing store needs and store dynamics.
• Demonstrate energy and drive to meet and exceed expectations.

Responsibilities

• Carry out clean as you go routines using the specified tools.
• Keep aisles clear while replenishing or picking products.
• Return items to their designated places according to the plan.
• Ensure trays for picking are clean and dirty trays are removed for cleaning.
• Replenish stock so popular items are available to customers.

Skills

Teamwork

Customer service

Flexibility

Proactive

Job description

to read more about the benefits we have available for our colleagues You will be responsible for Delivering your part of our customer shopping trip by:

• Carrying out clean as you go routines, using the clean as you go tools.
• Keeping aisles clear of congestion when replenishing or picking products.
• Working in a clean, tidy and organised manner and taking any equipment that needs cleaning out of use.
• Following the warehouse/storage plan, putting everything back in its place.
• Ensuring trays used for picking are clean, taking dirty trays out of use to be cleaned.
• Regularly replenishing products so customers can get what they want:
  • Filling products that matter most to our customers first if there are gaps.
  • Making sure I know where products have moved to after merchandising activity.
  • Pulling stock forward and removing cardboard so products are easily visible.
  • Keeping the warehouse organised, putting everything back where it belongs.
  • Completing any stock routines accurately and on time.
  • Picking online customers shopping accurately, with the best possible quality and freshness, completing substitutions as required.
  • Making sure items picked are of the highest standard of quality, with the best possible date for fresh products.

You will need

• Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
• Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say 'Thank you'.
• Acting quickly to respond to the changing needs of our customers and embracing change within my store.
• Energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
• Sharing ideas with my Manager and other colleagues on how we can improve our store for customers.

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome. We know life looks a little different for each of us. That's why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support. We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer,

Please note Tesco will only recruit individuals who have passed the school leaver's age.

To find out the school leavers age for your country please

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location. It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you. The table shows the periods of time in the week we'd like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you're available to work match closely but not exactly to the times we are advertising, we'd still love to hear from you.

Customers are at the heart of everything we do. It takes lots of different people to run a fulfilment centre and this is a job with plenty of variety. It's a committed role, full of everyday challenges, but that's one of the things that makes it so rewarding. Being a Tesco Colleague in one of our centres means that you will be part of a team who help to serve our customers a little better every day. You'll meet great people, learn new things and be part of an expert diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.

What is in it for you

We offer excellent benefits that help make Tesco a great place to work. These include but aren't limited to:

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
• Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes
• Uniform provided and policies to support you for all of life's moments, big and small