Tesco Colleague

Tesco Retail; Alton; On-site; GBP 18,000 - 20,000; Part time

Job summary

Tesco is looking for a Customer Colleague to join our store team in the United Kingdom. You will provide friendly service, help customers, and support multiple store duties including checkout and online order picking.

Roles include varied hours with a guaranteed minimum of 16 hours per week and scheduling within shifts. You’ll work with a diverse team and contribute to great service and store performance.

Qualifications

• Demonstrates passion for delivering great service and helping customers
• Able to work in a fast-paced store and adapt to changing tasks
• Good interpersonal skills and initiative when assisting customers
• Willingness to work flexible hours including weekends

Responsibilities

• Provide friendly, natural service to customers and build rapport
• Assist across store duties including shelf replenishment and checkout service
• Support online order picking and occasional delivery tasks
• Contribute to store routines that drive sales and reduce waste
• Work well with the team and communicate openly

Skills

Customer service

Teamwork

Communication

Job description

Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.

Tesco Colleague pay starts at £13.28 per hour, rising to £14.55 in stores within the M25. Some locations may offer additional payments.

We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available. Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks’ notice of your shifts.

• Providing friendly, natural service and getting to know your customers.
• Being confident with our products and services and offering help when needed.
• Providing flexible support across the store, including shelf replenishment, checkout service, online order picking, occasional delivery assistance, and general service and replenishment duties.
• Making customer focused decisions and completing key store routines.
• Understanding how your role supports great service, strong sales, waste reduction and overall store performance.

• To be over 18 for this role.
• A passion for delivering great service, greeting customers with a smile, and serving them with pride.
• To build rapport so customers leave having had a great experience.
• To use your initiative and make the right decisions for customers.
• To work well in a team and communicate openly, having fun, and celebrating success.

Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve our customers, communities and the planet a little better every day by acting responsibly and sustainably.

Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone's Welcome.

We understand that life varies for each of us, so we’re always open to conversations about flexible working.

We’re proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.

Tesco will only recruit individuals who have passed the school leaver's age.