Tesco Colleague

Tesco; Horsham; On-site; GBP 18,000 - 21,000; Part time

Job summary

Tesco Colleague roles place customers at the heart of everything we do. In our stores you’ll provide friendly, natural service, help customers, manage shelf replenishment, checkout service and online order picking, with occasional delivery support.

Roles guarantee a minimum of 16 hours per week, with shifts scheduled in advance and at least 3 weeks’ notice. We’re committed to flexible working and supporting your growing career within a welcoming, inclusive team.

Qualifications

• Over 18 for this role.
• Passion for delivering great service and greeting customers with a smile.
• Ability to build rapport and ensure customers have a great experience.
• Good initiative and ability to work in a team and communicate openly.

Responsibilities

• Provide friendly, natural service and get to know customers.
• Support store operations with shelf replenishment, checkout service, online order picking, and occasional delivery assistance.
• Make customer-focused decisions and complete key store routines.
• Contribute to great service, strong sales, waste reduction and overall store performance.

Skills

Customer service

Teamwork

Communication

Job description

Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.

Tesco Colleague pay starts at £13.28 per hour, rising to £14.55 in stores within the M25. Some locations may offer additional payments.

We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available. Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks’ notice of your shifts. If your availability is close to what we’re looking for, we still encourage you to apply.

• Providing friendly, natural service and getting to know your customers.
• Being confident with our products and services and offering help when needed.
• Providing flexible support across the store, including shelf replenishment, checkout service, online order picking, occasional delivery assistance, and general service and replenishment duties.
• Making customer focused decisions and completing key store routines.
• Understanding how your role supports great service, strong sales, waste reduction and overall store performance.

• To be over 18 for this role.
• A passion for delivering great service, greeting customers with a smile, and serving them with pride.
• To build rapport so customers leave having had a great experience.
• To use your initiative and make the right decisions for customers.
• To work well in a team and communicate openly, having fun, and celebrating success.

Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve our customers, communities and the planet a little better every day by acting responsibly and sustainably.

Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone's Welcome.

We understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you.

We’re proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

Tesco will only recruit individuals who have passed the school leaver's age. To find out the school leavers age for your country please visit the Government website here