Territory Representative

Howden Joinery Ltd; Englefield Green; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Company Car

Competitive pension scheme with up to

12% company contribution

Up to 32 days annual leave

Generous staff discount

40 hour working week

No evening, Sunday or Bank Holiday

Buy-as-you-earn share scheme

Virtual GP access and wellbeing

Job summary

Howdens Joinery Ltd is seeking a Territory Sales Representative to build your local customer base and drive growth across your territory. You will work with depot colleagues, win new business, and turn conversations into lasting trade partnerships.

In this field-based role, you’ll manage opportunities, nurture accounts, and collaborate with depots to boost spend and trading frequency while maintaining high service standards.

Qualifications

• Proven ability to win new business and grow accounts within a target-driven environment.
• Confidently engage trade customers from first conversation to close.
• Self-motivated, resilient, with a track record of meeting/exceeding targets.
• Ability to build product and service knowledge in joinery and hardware.

Responsibilities

• Win new business by proactively approaching prospective customers and converting opportunities into new accounts.
• Build and grow the account base across your territory, supporting depot performance.
• Introduce customers to the Howdens model, articulating its benefits clearly.
• Collaborate with depot teams to increase account spend and trading frequency.
• Build lasting relationships with new and existing account holders.
• Handle customer enquiries from first contact to resolution.
• Contribute insights and updates in team meetings and share ideas.
• Keep data accurate and up to date for visibility of activity and pipeline.

Skills

New business development

Trade customers

Account management

Joinery/hardware knowledge

Driving licence

Job description

Join Howdens as a Territory Sales Representative and play a key role in growing your local customer account base. This is a field-based role where you will be building your network, winning new business, and turning conversations into long-term trade partnerships. Working closely with your depot colleagues you will take ownership of growing and nurturing the trade customer base across your territory, building trust, and turning opportunities into sales. It is a role with real autonomy, giving you the freedom to manage your workload, with a clear focus on driving sustainable growth through strong relationships and teamwork.,

• Winning new business by proactively approaching prospective customers and converting opportunities into new accounts.
• Building and growing the account base across your territory, supporting each depot's performance.
• Introducing new customers to the Howdens model, clearly articulating how it works and why it delivers.
• Collaborating with depot teams to build account spend and drive more frequent trading.
• Building strong, lasting relationships with both new and existing account holders.
• Taking ownership of customer enquiries, managing them professionally from first contact through to resolution.
• Playing an active role in team meetings, contributing insight, performance updates, and ideas.
• Keeping data accurate and up to date, ensuring visibility across your activity and pipeline.
• Working safely and in line with Health & Safety standards

What it's like to work here:

• We take pride in getting things right first time for our customers
• Everyone pulls their weight and supports each other as one team
• It's a busy depot, so we keep things simple, work fast and get the job done
• We all play a part in the depot's success and share in the team bonus
• We build trust by doing what we say we will, every day

Requirements

• A track record of winning new business or working in a target-driven sales role.
• Confident engaging trade customers from first conversation.
• Self-motivated, resilient with a drive to succeed.
• Ability to build product and service knowledge in joinery and hardware.
• Strong organisation skills with the ability to thrive in a fast-paced environment.
• Full UK driving license required.

Howdens Joinery is a highly successful FTSE 100 business, with more than 900 depots nationwide and more than 11,000 staff. Last year our sales reached circa 2.3bn, and we continue to experience significant growth and success. Despite our scale, Howdens remains a local business with traditional values.

There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the 10 Best Big Companies to Work For. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you.

Benefits

• Competitive salary, brilliant bonuses, and outstanding depot incentives.
• Company Car
• Competitive pension scheme with up to 12% company contribution.
• Up to 32 days annual leave, including bank holidays.
• Holiday entitlement rises with service
• Generous staff discount on Howdens products.
• 40 hour working week (Monday to Friday)
• No evening, Sunday or Bank Holiday working
• Buy-as-you-earn share scheme.
• Virtual GP access and wellbeing support for you and your family.