Term-Time School Admissions Admin Officer Impactful Support

WMJobs; Oldbury; On-site; GBP 21,000 - 23,000; Part time

Job summary

Sandwell Metropolitan Borough Council is seeking an Administration Officer to support the Fair Access Team within the School Admissions Service. This term-time role is 37 hours per week, plus 5 days, providing essential business and admin support, data handling and finance tasks to panels and the team.

You will handle enquiries from parents and carers, prepare letters, manage records and contribute to excellent customer service across schools and agencies.

Qualifications

• NVQ Level 3 or equivalent in Business Administration or relevant experience.
• GCSE Maths and English at grade C or above.
• Proficient in Word and Excel with strong admin and data management skills.
• Experience taking minutes and preparing confidential reports.
• Experience using information management systems to retrieve and analyse data.
• Capable of raising invoices, processing credit notes and placing purchase orders.

Responsibilities

• Dealing with internal/external enquiries by telephone or in person at the One Stop Shop.
• Inputting data, importing information and preparing spreadsheets.
• Preparing, issuing and sending letters to parents/carers.
• Photocopying, scanning and filing as part of admin duties.
• Delivering excellent customer service to parents, schools and agencies.

Skills

Data management

Minutes taking

Customer service

Record keeping

Communication

Education

NVQ Level 3 in Business Administration

Tools

Microsoft Word

Microsoft Excel

Job description

Sandwell Metropolitan Borough Council is seeking an Administration Officer to support the Fair Access Team within the School Admissions Service. This term-time role is 37 hours per week, plus 5 days, providing essential business and admin support, data handling and finance tasks to panels and the team.

You will handle enquiries from parents and carers, prepare letters, manage records and contribute to excellent customer service across schools and agencies.