Tenant Liaison Officer

Fawkes and Reece; Hull and East Yorkshire; On-site; GBP 29,000 - 34,000; Full time

Job summary

A leading recruitment firm is seeking a Tenant Liaison Officer in Hull to ensure tenants are well-informed and supported. The position offers a salary of £29K-£34K, alongside additional perks such as a car allowance and flexible holiday arrangement. Ideal candidates will have relevant experience in the Social Housing sector and a UK Driving Licence. This is a permanent, full-time role focused on refurbishing and decarbonising social housing projects.

Benefits

Up to £34k salary

£4k car allowance

10-15% company bonus

25 days holiday + 8 BH

Training and progression

Qualifications

• Experience working within the Social Housing industry is essential.
• A valid UK Driving Licence is required.

Responsibilities

• Liaise with tenants and address any concerns.
• Monitor works and coordinate with the senior team.

Skills

Relevant experience in Social Housing

Excellent communication skills

Job description

Location: Kingston Upon Hull
Salary: £29K- £34K per Year
Contract: Permanent
Type: Full Time

Reference: TLOAP25HULL_1758186283
Posted: September 18, 2025

Have you been working as a Tenant Liaison Officer and feeling under appreciated?

We're working with an excellent company who genuinely value your expertise and see you as an integral part of the team.

What you'll get:

• Up to £34k
• £4k car allowance/salary sacrifice company car
• Company bonus 10-15%
• 25 days holiday + 8BH
• Training and progression

Key aspects of the role:

Working with site management to ensure tenants are looked after and are informed of the upcoming work.

• Liaise with tenants, addressing any concerns they may have and following the correct procedures to work through them.
• Customer visits, monitoring works and coordinating with the senior team.
• Working on Social Housing refurbishment and decarbonisation schemes.

What you'll need:

• Relevant experience working within the Social Housing industry.
• UK Driving Licence

Who you'll be working for:

Specialising in refurbishment, retrofit and decarbonisation within the Social Housing industry, you'll be supported all the way through your career with training and qualifications to invest in you.

A company with fresh ideas on how to treat their employees and ample industry experience and knowledge, they have been managing teams for decades to success.

What's next:

If you want to hear more about this Tenant Liaison Officer role please apply with an up-to-date copy of your CV or contact Anna Phillipson in our Sheffield office on 0114 213 0900