Tenant and Homeowner Involvement Team Leader

TN United Kingdom; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Tenant and Homeowner Involvement Team Leader in London. This role focuses on enhancing resident engagement, ensuring their voices shape landlord services, and fostering community empowerment. You will lead a dedicated team, implement strategies for resident involvement, and manage outreach initiatives that promote community cohesion. If you are passionate about making a difference in local communities and have a strong background in public sector housing management, this opportunity offers a chance to drive impactful change in a vibrant environment.

Benefits

£250 referral bonus

Professional development opportunities

Qualifications

• Degree and Chartered Institute of Housing membership or ongoing professional development required.
• Experience in community cohesion projects and managing teams.

Responsibilities

• Lead the team to ensure resident involvement influences landlord services.
• Organise community outreach events for resident empowerment.
• Develop data-led communication programs respecting equalities.

Skills

Community Engagement

Team Leadership

Communication Skills

Stakeholder Management

Project Management

Education

Degree in Public Sector Housing Management

Job description

Social network you want to login/join with:

Tenant and Homeowner Involvement Team Leader, London

Client:

Archer Resourcing

Location:

London, United Kingdom

Job Category:

Other

EU work permit required: Yes

Job Reference:

5a2f12e74177

Job Views:

11

Posted:

26.04.2025

Expiry Date:

10.06.2025

Job Description:

Job purpose:

• Ensuring residents are involved in improving landlord services and promoting strong and sustainable neighbourhoods with community outreach and support for local communities.
• Providing operational management support for resident-led oversight and scrutiny boards, ensuring a range of involvement opportunities for residents.
• Leading the delivery of Southwark’s Housing resident involvement strategy and operational plans.

Responsibilities include, but are not limited to:

• Leading the team and providing operational support for accessible resident involvement opportunities to ensure residents' views influence landlord services.
• Implementing and maintaining resident involvement structures to hold the council accountable and achieve the resident involvement strategy.
• Organising consultation and community outreach events to develop resident empowerment and capacity building.
• Designing and embedding performance standards to drive service improvement.
• Fostering a team culture focused on closing life chances gaps and empowering residents to create thriving neighbourhoods.
• Developing data-led communication programs to support resident involvement, respecting equalities and diversity policies.

Requirements:

• A Degree and Chartered Institute of Housing membership or ongoing professional development in public sector housing management.
• Understanding of local community issues and experience in community cohesion projects.
• Proven experience leading community participation in fast-paced environments.
• Experience managing and motivating teams to meet targets.
• Ability to develop relationships with stakeholders.
• Excellent communication and report writing skills.
• Enhanced DBS check within the last 12 months or willingness to obtain one.

Working with Archer Resourcing

We help professionals find exciting roles across the UK, with strong relationships with major employers in social care. We may contact you for future opportunities or hold your CV on file. We also offer a £250 referral bonus for successful referrals.