Tenancy Specialist

Clarion Housing Group; Plymouth; On-site; GBP 36,000 - 42,000; Full time

Job summary

A housing association is seeking a Tenancy Specialist in Plymouth to manage anti-social behaviour and tenancy fraud cases. The ideal candidate will work closely with local authorities and police to gather evidence and take appropriate actions against fraud and related activities. This role requires strong investigative skills and effective communication with various partners.

Benefits

Competitive salary

Benefits supporting lifestyle

Training opportunities

Qualifications

• Experience dealing with Anti-Social Behaviour cases.
• Ability to manage and investigate tenancy fraud cases.
• Strong communication and liaison skills with local authorities.

Responsibilities

• Oversee all tenancy fraud and anti-social behaviour cases in the region.
• Liaise with external partners to gather evidence.
• Participate in police interviews and evidence gathering.

Skills

Expertise on Anti-Social Behaviour

Understanding of tenancy fraud

Skill in legal action for tenancy enforcement

Investigative skills

Job description

Location: Plymouth - St Budeaux Estate / Bristol - Bushy Park

Salary: £36,021 to £41,926 per annum

Hours: 36 hours per week

Contract Type: Secondment/Fixed term contact until 29th December 2025

The Tenancy Specialist will provide a high level of expertise on Anti-Social Behaviour, tenancy fraud, and legal action for tenancy enforcement.

You'll be working closely with field-based Neighbourhood Officers to ensure effective investigation and management of cases and that the most appropriate, cost effective and proportionate action is taken.

We'll look to you to oversee all tenancy fraud, sub-letting and RTB fraud cases within the Region and decide on the most appropriate course of action against those who commit fraud or perpetrate anti-social behaviour, whilst implementing the most appropriate support for their victims.

You'll be required to liaise with Local Authorities, the Police and other partners to acquire evidence that can be used to identify fraud; this may include assisting with police interviews under caution, participating in surveillance operations, interrogation of anti-fraud data bases, interviewing witnesses and other forms of evidence gathering.

If this sounds like an opportunity for you then please review the full role profile before applying here or please visit our webiste.

Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here or please visit our webiste for more informaiton.

Closing Date: Wednesday 20th August 2025 at midnight.

Applicants must be able to travel across the region as required.

This post is subject to Basic Criminal Record Check Clearance.

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You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

This vacancy may close without notice.