Temporary Summer Supervisor - 16hr

Lush Limited; Sunderland; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a vibrant team as a Temporary Summer Supervisor, where you'll inspire your colleagues and create an exceptional shopping experience. This role offers the chance to lead a talented sales team, ensuring every customer receives outstanding service. You'll be at the forefront of driving sales and fostering a welcoming environment, while also developing your leadership skills. With opportunities for personal growth and a supportive team culture, this position is perfect for those passionate about retail and eager to make a difference. Embrace your potential in a dynamic setting and help shape the future of the store!

Benefits

Product Training

Team Bonus

Training on Systems and Processes

Working with a Talented Team

Qualifications

• 1+ year of experience in a supervisory role.
• Ability to work weekends and drive business growth.

Responsibilities

• Lead the shop floor and set an example in customer service.
• Support team management and drive sales through events.

Skills

Customer Service

Team Leadership

Sales Motivation

Training and Coaching

Stock Management

Education

High School Diploma

Job description

Temporary Summer Supervisor - 16hr

Application Deadline: 10 May 2025

Department: Retail

Employment Type: Temporary

Location: Sunderland

Compensation: £13.60 / hour

Description

Job Description: This role is for a Temporary Summer Supervisor.

Salary: You will be paid an hourly rate in line with the Living Wage Foundation’s rates. Each month, you have the opportunity to achieve a bonus based on sales growth targets set by your manager. Exceeding these targets will result in additional bonuses for you and your team.

Location: You will primarily work in one shop, with occasional travel to other stores or training sessions, which may involve overnight stays. Working from home is not permitted.

Hours: Your weekly hours will be set by your manager based on business needs and your availability. Any significant changes may lead to adjustments in your hours. Shifts will be scheduled in coordination with the store manager, considering peak trading periods. Extra shifts will be fairly distributed among the team.

The Shop Floor

As a Supervisor, you'll create a welcoming shop environment, leading and inspiring the sales team to deliver outstanding customer service. Your goal is to ensure every visitor leaves satisfied, having received excellent service and found suitable products.

You will motivate and support sales assistants, providing regular coaching and training to improve their product knowledge and customer service skills. You will also greet customers warmly, engage with them to understand their needs, and provide personalized recommendations.

Facilitate effective product demonstrations, create an inclusive environment for events, maintain shop presentation, and assist with stock management. Handle customer inquiries professionally and review team performance regularly.

Supporting and Growing the Business

You will help drive sales, motivate the team, and contribute to business growth through in-store events and outreach. In the absence of the Store Manager, you will lead the store to ensure sales and operations run smoothly.

You will communicate financial goals, manage stock levels, and identify opportunities for increased profitability.

Your Team

Maintain open communication, support recruitment and training, and ensure a safe work environment by following health and safety procedures.

Leadership

Lead by example on the shop floor, support the store manager in setting team goals, and help develop the management team through coaching and training. Foster a collaborative and high-standard team environment.

Your Development

Contribute ideas to improve the shop, participate in training, and seek opportunities for personal growth. Engage with other managers and supervisors to foster collaboration.

Key Responsibilities

Supervisors lead the shop floor, set an example in customer service, and support team management. Requirements include:

• 1+ year of supervisor experience
• Ability to work weekends
• Motivation to drive the business
• Experience in managing and motivating people
• Interest in developing others
• Passion for our products
• Aiming to progress to Trainee Manager and Shop Manager roles

Benefits:

• Skills in managing an effective shop floor
• Training on systems and processes
• £13.60/hour plus team bonus
• Product training
• Working with a talented team