Temporary Store Leader

KATE SPADE; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading fashion retailer in the City of London is seeking a Store Leader to maximize productivity and profitability. You will inspire and lead your team while ensuring exceptional customer service. The ideal candidate has management experience in retail and the ability to work flexible hours. This role offers a dynamic work environment and requires strong leadership and communication skills.

Qualifications

• Experience in a retail service environment in a position of management.
• Ability to work flexible schedule, including nights and weekends.
• Effective communication skills with customers and staff.

Responsibilities

• Take ownership and accountability for the store.
• Show leadership through role modelling service behaviors.
• Develop plans to address key business issues.

Skills

Leadership

Customer service

Communication

Time management

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Job description

Overview

The Store Leader leads the store by maximizing store productivity and profitability through teambuilding and staff development, goal attainment, and by ensuring compliance with all Kate Spade standards.

The Store Leader leads by example, sets the tone for the store, and provides feedback to their team that will result in more efficient, productive, and profitable stores that exceed Kate Spade Service expectations. It is their role to protect the Kate Spade Service environment by consistently making decisions that enhance the customer's experience in the store and with the brand.

Responsibilities

The successful individual will leverage their proficiency to:

• Take ownership and accountability for store;
• Show leadership through role modelling Kate Spade Service behaviours and Kate Spade selling standards;
• Demonstrate empowerment to solve customer problems and meet customers' needs;
• Inspire team to meet and exceed performance standards;
• Acts as advocate for the team, able to motivate others to achieve results;
• Communicates effectively with store manager, peers, supervisors, and corporate partners;
• Develops plans to address key business issues, and utilizes plans to impact business and achieve desired results;
• Able to influence others to gain support to achieve goals and complete projects;
• Demonstrates effective time management skills.

Qualifications

• Experience in a retail service environment in a position of management;
• Knowledge of, and ability to use Microsoft Excel, Word, PowerPoint, and Outlook;
• Ability to communicate effectively with customers and staff and manoeuvre the sales;
• Ability to work flexible schedule to meet the needs of the business, including nights, weekends and public holidays.