Temporary Staffing Compliance Officer (Band 4) - Human Resources - Royal Surrey NHS Foundation Trust

Royal Surrey NHS Foundation Trust; Guildford; On-site; GBP 27,000 - 31,000; Full time

Job summary

The Royal Surrey NHS Foundation Trust is seeking a Temporary Staffing Compliance Officer based at the Royal Surrey Hospital in Guildford. This critical role supports a fast-paced team by managing temporary worker bookings, ensuring compliance with training and registrations, and providing administrative support. We seek candidates with general administration experience and strong organisational skills to maintain training records and assist with inquiries.

Benefits

Health and wellbeing program

Professional development opportunities

Qualifications

• Experience in general administration within a busy office environment.
• Ability to manage confidential issues while providing service.
• Competence with Microsoft Office suite.

Responsibilities

• Maintain accurate training records for bank and agency staff.
• Serve as the first point of contact for temporary staff queries.
• Organise audits to ensure compliance with Trust policies.

Skills

Organisational skills

Confidentiality

Microsoft Office

Compliance Management

Data manipulation

Education

A Level / NVQ Level 3

CIPD Qualification

Tools

e-bookings system

Electronic Staff Record (ESR)

Job description

Employer Royal Surrey NHS Foundation Trust Employer type NHS Site Royal Surrey Hospital Town Guildford Salary £27,857 - £30,570 Pro Rata Per Annum inc. HCAS Salary period Yearly Closing 14/07/2025 23:59

Temporary Staffing Compliance Officer

Band 4

Job overview

A fantastic opportunity has arisen for a Temporary Staffing Compliance Officer to support our professional, fast paced Temporary Staffing Team.
The Temporary Staffing Team manage and assist with the booking of temporary workers into the electronic booking systems, providing the wards and departments with additional appropriately trained staff to support their required staffing levels.

The Temporary Staffing Compliance Officer will be responsible for creating and maintaining accurate training records to ensure that all bank and agency staff supplied to the Trust meet all Trust requirements relating to recruitment, training and relevant registrations. Also providing administrative support, to ensure the effective deployment, management and payment of temporary staff (bank and agency) in accordance with policies and procedures.

You will be the first point of contact for all temporary staff and assist with any queries that may arise, such as compliance, booking/cancelling their shifts, pay queries, system issues or general enquiries.

Please note this role will be based on site at the Royal Surrey, and the interviews will be taking place in person.

Previous applicants for this position, need not apply again.

Main duties of the job

• To create and maintain accurate training records to ensure that all bank and agency staff supplied to the Trust meet all Trust requirements relating to recruitment, training and relevant registrations and provide administrative support to ensure the effective deployment, management and payment of temporary staff (bank and agency) in accordance with policies and procedures.
• To ensure the temporary staffing requirements are dealt with in a timely and cost effective manner by close liaison with the team, department managers and ward matrons, ensuring all flexible staffing requirements are documented as per Trust procedures and filled as appropriate via the rostering systems.
• Be accountable and to act as the first point of contact for all temporary staff and assist with any queries that may arise, such as compliance, booking/cancelling their shifts, pay queries, system issues or general enquiries

Working for our organisation

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

Detailed job description and main responsibilities

To support the temporary staffing service in delivering an efficient, professional, and high quality temporary staffing service ensuring to provide a high quality and responsive service to Trust managers and employees, including compliance with required procedures, processes and standards.

• To continuously monitor systems to ensure that workers who do not meet Trust requirements are identified and appropriate action taken. Trust requirements will include, but are not limited to, the following;
- Mandatory training requirements
- Professional registrations
- DBS
- Right to Work
- Occupational Health status

• Keep up to date with all relevant Trust policies and legislation relating to own role, including the Trust Pre-Employment & Employment Checks, NHS Employers Identity Checks, Home Office Right to Work ID checks and EU Settlement regulations.
• Inputting and manipulating data from more than one database.
• Organise data audits to provide assurance of information reported and make recommendations based on the audit findings.

Person specification

Qualifications

• Educated to A Level / NVQ Level 3 standard or equivalent knowledge gained through experience
• CIPD Qualification

Knowledge and Experience

• Demonstrable previous general administration experience within a busy office environment
• Experience of dealing with confidential issues and providing a service to others
• Ability to organise and prioritise own workload and to work under pressure and within agreed guidelines
• Competent in Microsoft Office - Word, Outlook, Excel Spreadsheets, PowerPoint
• Experience using e-bookings system
• Previous experience working within the NHS
• Staff supervision and training
• Health based e-rostering systems
• NHS systems (Electronic Staff Record (ESR), Allocate packages, Locums Nest, Plus Us)
• Experience in Compliance Management

Employer certification / accreditation badges