Temporary Sales Assistant - UNIQLO Bullring

FAST RETAILING CO., LTD.; Birmingham; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Staff discounts

“Sales Assistant of the Month” award

“Customer Service Excellence” award

paid volunteer days

Job summary

FAST RETAILING CO., LTD. brands UNIQLO invite you to join our store team in the UK. As a Sales Assistant you’ll deliver memorable customer experiences, build product knowledge and support day-to-day store operations with a flexible schedule.

You’ll be part of a global fashion retailer, with on-the-job and classroom training, progression opportunities, staff discounts, awards and volunteer days as part of our perks. This role offers fixed-term contracts with varied shifts.

Responsibilities

• Provide excellent customer service across fitting rooms and tills.
• Maintain a clean, well-stocked, visually appealing sales floor.
• Monitor product demand and support stock levels and displays.
• Collaborate with colleagues to build a strong team.
• Support sustainability initiatives and local community activities.
• Contribute to social media content or livestreams if interested.

Skills

Customer service

Sales

Teamwork

Retail operations

Tools

POS systems

Retail software

Job description

Here, YOU LEAD the business – YOU IMPACT lives – YOU GROW yourself

Wondering what your day could look like? Peek at our "day in the life" video to see what being a Sales Assistant is all about! Watch it here.

Hours: Full Time (37.5 hours) or Part Time (30 hours or 22.5 hours) Contract: Fixed-Term (until mid-January 2027) Flexibility: Fully flexible during week and weekend across various shifts (morning and late shift patterns). Salary: Starting rate of £13.45 per hour

PART 1: Why do we exist

UNIQLO is a brand of Fast Retailing Co, Ltd, the fastest growing of the top three fashion retailers in the world. While born in Japan, we now have more than 2,500 stores worldwide and are expanding fast across the UK and Europe – it’s never been a more exciting time to join us. Through our LifeWear philosophy, we are reimagining everyday clothing - simple, high-quality pieces created to make everyone’s life better.

PART 2: Lead with purpose

At UNIQLO, you’ll be key to shaping memorable customer experiences and contributing to the growth and evolution of our business. We see you as:

• A Brand Ambassador – bringing our values, products, and services to life to deliver exceptional service that reflects the spirit of UNIQLO.
• A Partner in Management – offering fresh ideas, relaying customer feedback to uncover new opportunities, and of course, driving sales.
• A Retail Specialist – building strong product knowledge and mastering day-to-day operations and services to confidently support customers and keep your store run smoothly.

PART 3: Feel your impact

In this role, you’ll do much more than just sell clothes! Your key responsibilities will include:

• Customer Service: Offering a rewarding shopping experience—from the fitting rooms to the high-tech tills—by being attentive and responsive to customers’ needs.
• Sales Floor Excellence: Keeping the store clean, well-stocked, organised, and beautifully presented to inspire customers.
• Sales & Inventory Management: Monitoring customer reactions to our products to recommend adjustments to visual displays and stock levels for each style, colour, and size, to satisfy customer demand.
• Team Collaboration: Working with all colleagues, offering your support, and helping create a strong, united team.
• Sustainability: Championing our recycling programme, promoting our repair services, and participating in local community activities.
• Retail Technology: Contributing to content creation for our social media campaigns, styling app, or livestream channel if you are excited about being in the spotlight.

PART 4: Evolve with courage

From day one, we invest in your growth and provide you with:

• On-the-job training: Develop your customer service and store operation skills in real-time with the guidance of an experienced trainer, right there in your store.
• Classroom training: Join colleagues from various stores together with a trainer, to learn our company values and history and our best practices in retail.
• Digital learning tools: Enjoy self-paced learning, using online manuals, quizzes, to secure product knowledge and shopfloor standards.
• A supportive culture: Tap into the valuable experience of all members in your store. With their support and your commitment, you will be able to progress quickly as we offer four promotion opportunities each year to advance your career.

PART 5: Enjoy the benefits

Highly competitive compensation. Structured skill assessment, feedback, and personalised training plan. Inclusive, collaborative team environment.

Perks and rewards:

• Staff discounts
• “Sales Assistant of the Month” award
• “Customer Service Excellence” award taking the winner to Tokyo
• paid volunteer days

Your Future Starts Here! This isn’t just a job—it’s a career launchpad. Join us and see your leadership, your impact, and your career grow.

UNIQLO is an inclusive employer, and we welcome applications from all profiles, regardless of age, race, gender, sexual orientation, disabilities, or background.

We take data protection very seriously and understand the importance of protecting your privacy and Personal Information. For the recruitment process, you can find the applicable privacy policy on our site: https://www.fastretailing.com/eng/privacy/eurecruitment.html

Uniqlo est une entreprise japonaise innovante, qui inspire l’univers de la mode Casual. Grâce à notre modèle d’entreprise intégrant verticalement toutes les étapes du cycle produit (du design à la commercialisation), nous avons bénéficié d’une croissance très rapide en offrant à nos clients des produits basiques de très grande qualité, à prix abordable. Notre premier magasin a ouvert ses portes en 1984. Uniqlo est aujourd’hui présente aux quatre coins du monde, et notamment au Royaume Uni, Chine, Corée, Hong Kong, Etats Unis, France, Singapour, Russie, Taiwan, Malaisie… Nous continuons notre expansion par le biais notamment de l’ouverture de magasins « Flagships » à travers la planète, plus récemment à Shanghai, Melbourne ou encore Berlin. Notre réseau comprend à ce jour plus de 1700 points de vente. Au sein du groupe Fast Retailing auquel Uniqlo appartient, nos équipes sont déterminées à hisser notre groupe au rang de Retailer numéro un mondial, et de faire de notre vision "Changer la façon de s’habiller. Sortir des sentiers battus. Proposer une autre vision du monde" une réalité. Nous sommes convaincus que ce rêve peut se réaliser en proposant une expérience client unique et exceptionnelle au sein de nos magasins. Pour cela, nous recherchons avant tout des passionnés, qui nous aideront à concrétiser cet ambitieux challenge. Si vous souhaitez relever le défi, rejoignez-nous !