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A leading retail destination, fully committed to customer experience, is seeking a temporary customer service role. This position focuses on enhancing customer loyalty through personalized service, supporting colleagues, and maintaining high retail standards. Successful candidates will enjoy a dynamic environment with a chance to grow their service and product knowledge.
This role is temporary and the engagement date will end on September 7th 2025.
Originally established with the Glasgow flagship in 1849, Frasers are dynamic retail destinations, designed as inspirational places to meet, explore and shop. Frasers stores boast an unrivalled range of beauty, fashion, premium and contemporary accessories, designer childrens-wear, and homewares, with a focus on experience, brands and service – staying true to the vision set out by Hugh Fraser.
A customer focused role driving customer loyalty and sales through the provision of an individual bespoke service.
The role has accountability for delivering exceptional service to drive personal and business targets. It requires the need to inspire our customer through your belief and love of our products. We are looking for someone who strives to continuously learn and develop their service skills, product knowledge and behaviours in our ever changing retail environment. Successful candidates will take an active role in sharing ideas and identifying opportunities to enhance the store environment and grow the business.
Whilst this is a customer facing role, we require an individual with the flexibility to support colleagues in other areas of the store when required from time to time.
Key Accountabilities:
This role has no guaranteed hours of work, hours of work can therefore vary from week to week and as a result there may be weeks when no hours of work are offered.