Temporary Sales Assistant

Lush-Cosmetics; Preston; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

50% discount on products

Profit-based bonus

Pension scheme

Flexible working

Cycle to work scheme

Paid day off for your birthday

Job summary

LUSH Preston is hiring a Temporary Sales Assistant to join our festive Christmas team in Preston. You’ll welcome customers, share product knowledge, and deliver demonstrations while supporting sales goals and memorable in-store events.

Starting in early October with 8 hours weekly and potential for more, the role offers a Living Wage-based hourly rate, opportunities for bonuses, and comprehensive training to grow your skills and experience within a welcoming team.

Qualifications

• Excellent customer service mindset and ability to engage with customers.
• Strong teamwork and communication skills in a busy retail environment.
• Willingness to participate in product demonstrations and events.

Responsibilities

• Greet customers warmly and create a welcoming store environment.
• Engage with customers to understand needs, provide personalized recommendations, and offer product demonstrations.
• Deliver exceptional service using in-depth product knowledge and tailored samples.
• Assist in hosting in-store events, providing a memorable experience for customers.
• Maintain a clean, tidy, and visually appealing shop floor.
• Support sales targets by promoting products and working as part of a team.
• Participate in ongoing training to enhance product knowledge and customer service skills.
• Collaborate with the team to foster an inclusive, respectful working environment.
• Work on in-store and external events to leave lasting impressions on customers.

Skills

People person

Customer experience

Teamwork

Communication

Job description

Temporary Sales Assistant

Application Deadline: 28 August 2026

Department: Retail

Employment Type: Temporary

Location: Preston

Compensation: £13.45 / hour

Description

LUSH PRESTON ARE LOOKING FOR OUR CHRISTMAS TEAM! Please have a good read through all the details below. We've popped in lots of really important information about the role, what to expect and who we're looking for so you can make sure it sounds like the perfect match for you.

IMPORTANT: DO NOT USE CHATGPT OR ANY OTHER AI GENERATED ANSWERS WHEN FILLING IN THIS JOB APPLICATION We want your own personal answers, and we want to get to know you. We genuinely focus on the person behind the application, and using AI generated answers gets in the way of this. If we suspect any answers to be AI generated, this may have a negative impact on your application.

Who we are You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee‑owned, family‑run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.

The Living Wage Foundation’s statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone.

The role In this role, you’ll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You’ll use your product knowledge to offer personalised recommendations, perform pampering and engaging product demonstrations, and hand out tailored samples. Working closely with your team, you’ll help drive sales, exceed targets, and create memorable in‑store events that keep customers coming back.

With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you’ll be well‑supported through training and development to grow your skills.

Key Information

Hours available: 8 hours per week initially, with opportunity for more hours after initial training (2‑3 weeks).

Start Date: w/c 5th October 2026

End Date: 3rd Jan 2027

Number of positions available: 6‑8

There is potential for a small number of positions to become permanent at the conclusion of the contract, though this cannot be guaranteed.

• You must be available 3 days of the week, including at least one weekend day.
• You must be available to work in Preston up until at least 30th December 2026.
• All members of staff must be available to work either Christmas Eve or Boxing Day.

Minimum age: You must be at least 16 years of age as of 31st August 2026 to be eligible for the role. No upper limit, of course!

We may close this vacancy early if we receive an overwhelming response or our business requirements change.

Diversity matters

We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.

We see you, we celebrate you, we want you!

ACCESSIBILITY: Lush Preston has step‑free access from the street directly onto the shop floor. The main staff room, stock room and toilet are accessed via 2 flights of stairs only. There is a toilet available to use in Starbucks, 2 units away. For any individual accessibility questions please email the shop directly - [e-mail].

IMPORTANT INFORMATION As explained above, a key part of the role is demonstrating products on customers' skin including hands, arms, faces and head/scalp. We will need members of staff who are confident to do this (with training provided of course). We understand that there may be factors such as religion/culture which may influence which customers you are comfortable to demonstrate on. We are able to accommodate this, we just ask that you let us know ahead of time by emailing [e-mail] so we can discuss this directly with you.

Key Responsibilities

• Greet customers warmly and create a welcoming store environment.
• Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations, incuding on the hands, arms, face, scalp and feet.
• Deliver exceptional customer service by using in‑depth product knowledge and offering tailored samples.
• Assist in hosting in‑store events, providing a memorable and inclusive experience for customers.
• Maintain a clean, tidy, and visually appealing shop floor.
• Support the store’s sales targets by promoting products creatively and working as part of a team to exceed goals.
• Participate in ongoing training and development to enhance product knowledge and customer service skills.
• Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
• Work on in‑store and external events to leave lasting impressions on customers.

Skills and Experience

A 'people person': For us, this isn't just jargon- we really mean it! Our customers are at the heart of what we do, and demonstrating our beautiful products is our favourite way to do it. In this role, engaging visitors with product demonstrations will be key and the best way to learn is to get stuck in. One minute we can be entertaining a group of visitors with a spectacular bubbly bath demonstration, the next we are slowing down delivering a pampering experience to a visitor who needs a rest, taking time to get to know them and applying our beautiful skincare to their face while they sit back and relax. We are looking for people who are excited to create these wonderful experiences for all our guests.

Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences. Our stores are designed to be havens of kindness, aiming to make every customer's day unforgettable. As a Sales Assistant, your vibrant role significantly contributes to infusing this warmth into every customer interaction.

Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth. Your role as a Sales Assistant revolves around making teamwork an instinctive and joyful experience.

Communication: We work hard to maintain open and honest communication across our team. We are looking for team members who can communicate in this way to maintain a healthy working environment for our team.

Benefits

• Holiday allowance
• 50% discount on Lush products and spa treatments
• Profit‑based bonus
• Complimentary spa treatment*
• Pension scheme
• Paid day off for your birthday*
• Cycle to work scheme
• Discounted rail and bus season tickets
• Employee assistance programme
• 6 months of full pay for parental leave (primary caregiver must qualify for SMP)*
• Financial childcare support on return to work*
• Flexible working
• Tailored gender affirming care*

*qualifying period/hours required

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