Temporary Sales Assistant

TN United Kingdom; Blackpool; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player is seeking a customer-focused individual to enhance loyalty and drive sales through exceptional service. This dynamic role involves engaging with customers, addressing their needs, and maintaining high retail standards. The ideal candidate will possess a passion for customer interaction and a commitment to teamwork, ensuring every customer leaves satisfied. With opportunities to learn and grow in a vibrant retail environment, this position is perfect for those eager to make a difference and contribute to a thriving business.

Qualifications

• Relevant customer facing experience reflecting the role.
• Demonstrated passion for enhancing customer shopping experience.

Responsibilities

• Greet and engage customers, answering queries effectively.
• Deliver a world-class customer experience to drive sales.

Skills

Customer Service

Communication Skills

Teamwork

Sales Skills

Job description

Job Description

A customer focused role driving customer loyalty and sales through the provision of an individual bespoke service.

The role has accountability for delivering exceptional service to drive personal and business targets. It requires the need to inspire our customer through your belief and love of our products. We are looking for someone who strives to continuously learn and develop their service skills, product knowledge and behaviours in our ever changing retail environment. Successful candidates will take an active role in sharing ideas and identifying opportunities to enhance the store environment and grow the business.

Whilst this is a customer facing role, we require an individual with the flexibility to support colleagues in other areas of the store when required from time to time.

Key Accountabilities:

• To greet and engage with customers on arrival and answer any first queries e.g. where is buy and collect.
• Able to assist customers where security tags have been left on at the barriers.
• Able to recognise and support on nearby tills if necessary.
• Deliver a world class customer experience that is unrivalled in the marketplace.
• Display excellent attention to detail when helping to style customers by actively listening to their needs.
• Introduce customers to and demonstrate enthusiasm for all multi-channel services to drive sales and build customer loyalty.
• Resolve queries effectively face-to-face or on the telephone.
• Maintain replenishment and achieve excellent stockroom and back of house standards to ensure product availability.
• Maintain high standards of personal presentation.
• Take an active role in supporting in-store events, providing ideas and feedback on ways to improve.
• Maintain sophisticated retail and visual standards to capture the customers' imagination and drive sales.
• Take an active role in loss prevention within the store.
• Adhere to all health and safety policies at all times.

Qualifications

• Relevant customer facing experience which reflects the role.
• Can demonstrate a passion for working with customers to enhance their shopping experience.
• A desire and ability to deliver sales against targets set.
• Ability to communicate confidently with colleagues and customers.
• Be a team player.

Additional Information

This role has no guaranteed hours of work; hours can vary from week to week, and there may be weeks when no hours are offered.