Temporary Principal Officer – Repairs and Housing

Express Recruitment; Loughborough; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment agency is seeking a Temporary Principal Officer – Repairs and Housing in Loughborough. This role involves leading a responsive repairs team, managing customer complaints, and ensuring service quality. Ideal candidates will possess a construction-related qualification and strong leadership skills, contributing to effective housing services.

Qualifications

• Proven experience in managing property repair services.
• Strong leadership and people management skills.
• Full UK driving licence and access to a vehicle.

Responsibilities

• Lead the responsive repairs team to deliver high-quality services.
• Manage disrepair claims and customer complaints promptly.
• Produce and analyze management reports for decision-making.

Skills

Leadership

Team Management

Resource Management

Customer Service

Knowledge of Health & Safety

Education

Construction-related qualification (degree, RICS/CIOB membership)

Job description

Temporary Principal Officer – Repairs and Housing

Location: Loughborough, Leicestershire

Salary: c£22.14 / per hour D.O.E

Posted: 1 day ago

Category: Temporary Jobs

Deadline: May 21, 2026

Express Recruitment is supporting a reputable local authority in their search for a Repairs and Maintenance Team Leader.

This role, based in Loughborough, offers an excellent opportunity for an experienced professional to join a high-performing team dedicated to delivering quality housing services to the community.

Roles and Responsibilities

1. Lead the responsive repairs team to deliver high-quality, efficient services using in-house operatives and external contractors.
2. Oversee the Business Support Team, ensuring smooth coordination and excellent customer service across repairs and voids operations.
3. Manage disrepair claims and customer complaints promptly and effectively.
4. Identify areas for service improvement and implement initiatives to enhance performance and reduce turnaround times.
5. Ensure repairs meet regulatory standards and achieve high customer satisfaction.
6. Produce and analyze management reports and customer insight data to inform decision-making.
7. Lead cross-department meetings and facilitate communication among stakeholders.

Skills and Experience

1. A construction-related qualification (e.g., degree, RICS/CIOB membership) or equivalent experience.
2. Proven experience in managing property repair services and large-scale repair programmes.
3. Skills in managing resources, teams, budgets, and contractors.
4. Strong leadership and people management skills.
5. Knowledge of construction health & safety legislation and best practices.
6. A full UK driving licence and access to a vehicle.

About Express Recruitment

Express Recruitment has provided exceptional recruitment solutions across the East Midlands since 1987, exceeding expectations for over 267,000 candidates. We serve sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education, and Voluntary organizations. View our current vacancies at this link.

If this role isn’t quite right, let us assist you! Fill out our contact form at this link or call us at 0115 924 0010, and we will help find the right opportunity for you.

Vacancy Summary

• Hours: Monday to Friday
• Salary: £22.14 per hour D.O.E
• Location: Loughborough, Leicestershire
• Duration: Temporary

Due to high application volume, not all candidates will be contacted. If you do not hear within three days, please consider your application unsuccessful. Feel free to apply for other roles. This vacancy is advertised on behalf of Express Recruitment Ltd., an Employment Agency.

Application Form

Apply via the Individual Job Page Form.