Temporary Part-time Customer Advisor

Michael Page; Salford; On-site; GBP 10,000 - 40,000; Part time

Job summary

Join a dynamic and rapidly growing company in the energy sector as a Temporary Part-time Customer Service Advisor! This role offers the chance to make a real impact by providing exceptional service to customers. You will be responsible for responding to inquiries, ensuring satisfaction, and working collaboratively with your team to meet performance goals. With a supportive work environment and opportunities for professional growth, this position is perfect for someone passionate about customer service. If you have experience in a call center and thrive in a fast-paced setting, this could be your next great opportunity!

Benefits

Weekly pay

Immediate start

Professional development opportunities

Supportive work environment

Close to public transport

Qualifications

• 1+ years of experience in a customer call center environment.
• Strong communication skills and a passion for customer service.

Responsibilities

• Respond to customer queries via inbound and outbound calls.
• Ensure customer satisfaction with timely and accurate information.

Skills

Exceptional customer service

Communication skills

Teamwork

Problem-solving

Computer proficiency

Job description

• 12 month MAT cover with the possibility of going perm
• Opportunity to work for a fast growing SME business

About Our Client

Our client is a fast & rapidly growing business within the energy sector and they are looking for a Temporary Part-time Customer Service Advisor to join their Salford team. This company is known for its commitment to excellence and delivering a high level of service to its customers

Job Description

As a Temporary Part-time Customer Service Advisor you will:

• Responding to customer queries via inbound calls
• Making outbound calls to customers
• Ensuring customer satisfaction by providing timely and accurate information
• Identifying and escalating complex issues to the appropriate teams
• Assisting in the implementation of customer service policies and procedures
• Working closely with other team members to meet and exceed performance goals
• Maintaining up-to-date knowledge of the company's products and services
• Participating in regular training and development programmes

The Successful Applicant

A successful Temporary Part-time Customer Service Advisor should have:

• A passion for providing exceptional customer service
• 1 year or more experience within a customer call centre background
• Excellent communication skills, both written and verbal
• Proficiency in using computer systems and software
• The ability to work well in a team and independently
• Can commit to a 12 month temporary role

What's on Offer

In return, our client can offer:

• Weekly pay & immediate start
• A supportive and collaborative work environment
• Opportunities for professional development and growth
• Easy office location which is close to main public transport links