Temporary Lettings Officer, Local Authority Housing, Central London

Pertemps; City of Westminster; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Temporary Lettings Officer to join their Housing Management Service in Central London. This role involves managing the voids and lettings process, collaborating with various teams to meet turnaround targets, and ensuring excellent customer service. You will conduct viewings, provide tenancy information, and assist residents with housing queries. This is a fantastic opportunity to contribute to a vital public service while gaining valuable experience in a dynamic environment. If you're passionate about housing and customer service, this role is perfect for you.

Benefits

Dedicated consultant

Easy online registration

Referral schemes

Ongoing compliance management

Prompt payroll services

Qualifications

• Experience in a similar role within a Local Authority Housing Department.
• Ability to manage housing management phases effectively.

Responsibilities

• Manage all housing management phases of the voids and lettings process.
• Deliver excellent customer service and respond promptly to inquiries.

Skills

Housing Management

Customer Service

Collaboration

Record Keeping

Education

Experience in Local Authority Housing

Job description

Temporary Lettings Officer, Local Authority Housing, Central London

Pay rate: £23.94 per hour

Contract role within the Housing Management Service

Pertemps is recruiting an experienced Temporary Lettings Officer in the Central London area.

You will need experience in a similar role within a Local Authority Housing Department.

Responsibilities:

1. Manage all housing management phases of the voids and lettings process.
2. Collaborate with the Allocations Team, Voids Team, and contractors to achieve turnaround targets.
3. Conduct pre-inspections, accompanied viewings, and tenancy sign-ups (both in-person and virtual). Provide information on tenancy rights, property standards, and the allocations process.
4. Promote properties using a customer-focused, “estate agency” style approach during viewings.
5. Maintain accurate records and report on lettings activity.
6. Assist residents with moving advice, tenancy obligations, and housing queries. Attend evictions and coordinate follow-up actions as needed.
7. Deliver excellent customer service and respond promptly to inquiries.

If interested, please get in touch for more information.

Benefits of registering with Pertemps:

• A dedicated consultant with access to roles across the UK, available for contact
• Easy online registration process
• Referral schemes and incentives
• Ongoing compliance management
• Prompt payroll services and more

Contact Graham Leatham at 07484 513909 or [e-mail] for further details.

We recruit across all areas of Housing, Public Sector, Planning, and Local Government. If this role isn't suitable, contact us for other opportunities.