Temporary IT Support (Immediate Start)

Pure Resourcing Solutions Limited; Norwich; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local organization is seeking an IT Support professional for an immediate start in central Norwich. The role involves providing day-to-day technical support, building and configuring devices, managing accounts, and assisting with ICT projects. Candidates should have experience with technical support, knowledge of Microsoft 365, and an understanding of networks and cybersecurity.

Qualifications

• Experience with laptop/desktop builds, configuration & troubleshooting.
• Ability to diagnose and resolve hardware/software issues.
• Knowledge of Microsoft 365, SharePoint, Teams & Windows environments.

Responsibilities

• Provide IT support to staff and volunteers (face to face, remote & phone).
• Build, configure & maintain laptops, desktops, and mobile devices.
• Manage accounts, backups, servers & system security.

Skills

Technical support

Troubleshooting

Understanding of networks

Cybersecurity knowledge

Tools

Microsoft 365

SharePoint

Windows

Job description

I'm delighted to be partnering with a fantastic local organisation who require some interim IT Support over the next few months.

You'll provide day-to-day technical support, build and configure laptops, manage accounts, ensure system security, and help deliver new ICT projects.

This role is based on site in central Norwich and requires an immediate start.

Responsibilities

• Provide IT support to staff and volunteers (face to face, remote & phone).
• Build, configure & maintain laptops, desktops, and mobile devices.
• Support networks, printers, phones, and wireless devices.
• Manage accounts, backups, servers & system security.
• Assist with ICT projects and digital initiatives.

Requirements

• Experience with laptop/desktop builds, configuration & troubleshooting.
• Knowledge of Microsoft 365, SharePoint, Teams & Windows environments.
• Understanding of networks, servers, backups & cybersecurity.
• Ability to diagnose and resolve hardware/software issues.

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