Temporary HR Business Partner / Seconded HR Business Partner

Teleperformance; Weston-super-Mare; Hybrid; GBP 32,000; Full time

Job description

Temporary HR Business Partner / Seconded HR Business Partner

Job Title: HR Business Partner

Department: Human Resources

Salary: £32K

Travel Required: Yes, if cluster-based

Hours: 37.5 hours per week

Reports to: Head of HR Business Partnering

Location: Hybrid (min 2 days on site per week if within reasonable travelling distance of TP site) will consider WAH if candidate not within reasonable travel to TP site

Contract Type: Temporary

Job Summary / Overview: The HR Business Partner is responsible for providing best in class expertise and advice for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered. This role is focused on supporting employees, managers, and the wider business to achieve the best outcomes, even in challenging situations.

Key Responsibilities and Accountabilities:

1. Responsible for all day-to-day HR activities required to support in local site/business area.
2. Works closely with local stakeholders, employees, managers, partner organisations and others in the business unit to fully understand local needs and create targeted and specific people support strategies.
3. Actively monitors a range of people data and reporting information, analysing trends to ensure any changes in usual performance parameters can be quickly identified.
4. Provides a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines.
5. Ensures advice provided is clear, consistent, and in line with company policy, current employment legislation and best practice approaches.
6. Proactively coaches and guides line managers to help them to support their teams and deliver high performance.
7. Builds and develops positive and useful relationships with a range of internal and external stakeholders.
8. Complies with Company policies, the Equality Act, Employment Rights Act and others.
9. Champions the automation and streamlining of HR practices to ensure optimum efficiency.
10. Tracks and maintains key statistics and information relating to relevant aspects of HR activity.
11. Supports the HR function as a whole in shaping the People Strategy and delivering its objectives.
12. Actively participates in any TUPE, restructure, or other major change or consultation programme.
13. Contributes to the development of HR policies and ensures local management teams are fully educated in these.
14. Attends internal meetings as required to represent the HR function.
15. Completes all administration associated with HR responsibilities.
16. Provides essential support to the Head of HR Business Partnering as needed.
17. Supports and drives a culture of high employee engagement across your area.
18. Maintains open and honest channels of communication at all levels across your area.
19. Leads by example and consistently demonstrates the Teleperformance values.

Main Job Requirements:

Education and Specific Training: Formal qualification in a HR-related area, such as Certificate in Human Resource Practice, Degree in HR Management, or similar OR equivalent experience. Membership of CIPD, or similar, is preferable.

Work Experience: 2 years of solid HR experience in a contact centre environment, or 3 years HR generalist experience in another high-paced industry.

Required Skills:

1. Comprehensive computer skills.
2. Proficient use of Microsoft Office tools.
3. Comprehensive knowledge/experience using HRIS.

Competencies and Specific Skills:

1. Commercially aware.
2. Compassionate.
3. Achievement driven.
4. Self-motivated.
5. Excellent communication skills.
6. Flexibility.