Temporary customer support - with Saturday shifts

Michael Page (UK); West Byfleet; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading company in the property industry is seeking a customer service representative to provide timely and professional responses to clients' inquiries. This temporary position offers an excellent opportunity to develop skills in customer service and property management while working in a supportive environment.

Benefits

Convenient location with accessible transport links

Opportunity for further roles

Chance to develop skills in customer service and property management

Qualifications

• Previous experience in customer service, ideally in property.
• Strong communication and interpersonal skills.
• Proficiency in computer systems for record-keeping.

Responsibilities

• Respond to customer inquiries via phone, email, or in person.
• Maintain accurate records of customer interactions.
• Assist with scheduling property viewings.

Skills

Communication

Interpersonal Skills

Attention to Detail

Organisational Skills

Problem Solving

Job description

• Immediate start
• Mon-fri With Biweekly Saturday shifts

About Our Client

Our client is a small-sized organisation in the property industry known for its customer-focused services and efficient operations. They are committed to providing a supportive and professional environment for their team.

Job Description

• Respond to customer inquiries via phone, email, or in person in a timely and professional manner.
• Resolve customer issues by liaising with relevant departments and ensuring a satisfactory outcome.
• Maintain accurate records of customer interactions and property-related details in the system.
• Assist with scheduling property viewings and coordinating with tenants and landlords.
• Provide updates and follow-ups to customers regarding their queries or ongoing cases.
• Collaborate with team members to improve processes and enhance the customer experience.
• Ensure compliance with company policies and property industry regulations.
• Support other administrative tasks as needed within the customer service department.

The Successful Applicant

• Previous experience in customer service roles, ideally within the property industry.
• Strong communication and interpersonal skills to engage effectively with clients and colleagues.
• Attention to detail and organisational skills to manage multiple tasks efficiently.
• Proficiency in using computer systems and software for record-keeping and correspondence.
• A proactive and solution-oriented mindset to address customer concerns effectively.
• Knowledge of the Worthing property market is advantageous but not essential.

What's on Offer

• Temporary role with the possibility of further opportunities within the company.
• Convenient location in Bylfeet with accessible transport links.
• Chance to develop skills in customer service and property management.