Temporary Customer Service Coordinator

Michael Page (UK); Salford; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Temporary Customer Service Coordinator to join their dynamic team in Salford. This role offers a competitive hourly rate with weekly pay and the potential for a permanent position. As a vital part of the customer service team, you will manage customer inquiries, maintain accurate records, and assist clients through the application process. If you possess excellent communication skills and a strong customer service orientation, this opportunity could be a perfect fit for you. Join a supportive environment where your contributions will make a real difference.

Benefits

Free on-site parking

Close to public transport links

Competitive hourly rate

Weekly pay

Qualifications

• Experience in customer service roles with strong communication skills.
• Ability to manage customer inquiries and maintain records accurately.

Responsibilities

• Handle customer inquiries and complaints via phone and email.
• Update and maintain customer records in the company database.

Skills

Excellent communication skills

Customer service orientation

Planning and organizing

Attention to detail

Good computer skills

Tools

Microsoft Office Suite

SAP

Job description

• 6 month temporary role with the possibility of being made perm
• Competitive hourly rate & weekly pay

About Our Client

Our client is a large organisation within the energy and natural resources industry and they are looking for an experienced Temporary Customer Service Coordinator to join their Salford team.

Job Description

As a Temporary Customer Service Coordinator you will:

• Handling customer enquiries and complaints through phone, and email.
• Updating and maintaining customer records in the company database.
• Develop, maintain and update Customer database for all relevant customers when in contact.
• Manage, maintain and update Application register for the relevant customers.
• Assisting customers with the application process, answering any queries regarding this.
• Manage a busy customer email inbox, responding to queries within SLA's.

The Successful Applicant

A successful Temporary Customer Service Coordinator should have:

• Excellent communication skills - written and verbal
• Customer facing / customer service orientation
• Ability to plan and organise
• Attention to detail and accuracy
• Good computer skills
  • experience of Microsoft Office Suit essential (Word, Excel, Outlook, Explorer, PowerPoint)
  • experience of SAP beneficial
• Ability to prioritise works
• Ability to work as part of a team but also act independently as required

What's on Offer

In return, our client can offer:

• Free on-site parking & close to public transport links
• Competitive hourly rate & weekly pay
• 6 month temporary role with the possibility of going perm
• Immediate start pending successful compliance checks