Temporary Customer Service Advisor (DAYS and NIGHTS)

Michael Page (UK); Stockport; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading not-for-profit organization is seeking a Temporary Customer Service Advisor in Stockport. This role involves answering calls, providing compassionate care, and updating customer accounts. The position offers flexibility with shifts and the possibility of permanent employment.

Benefits

Competitive hourly rate

Weekly pay

Opportunities for professional development

Qualifications

• Experience in a call centre environment is essential.
• Confident on the phone with a positive demeanor.

Responsibilities

• Answering calls and handling customer queries.
• Providing compassionate care to customers.
• Updating customer accounts in a CRM system.

Skills

Customer Service

Communication

Team Player

Education

Full UK Driving License

Job description

• 3 month temporary role with possibility of being made perm
• Immediate start

About Our Client

Our client is a leading and well-known entity within the not-for-profit space and they are seeking a Temporary Customer Service Advisor (Days & Nights) to join their Stockport office on a temporary on-going basis with the view to go permanent.

Job Description

As a Temporary Customer Service Advisor (Days & Nights) you will:

• Answering calls and handling call-centre type queries related to customer well-being.
• Providing compassionate and empathetic care to customers.
• Updating customer accounts within a CRM system.
• Ad-hoc duties as and when required.

The Successful Applicant

To be successful in this role:

• Experience working within a call centre environment is essential
• Can commit to an on-going temporary role with the view to go perm
• Confident on the phone and a positive demeanor
• Strong work ethic and a self-starter attitude.
• Team Player

A Full UK Driving License is essential for the role & successful DBS check.

Fully flexible is required for this as it does include different shifts on a 16 week rota which include days (06:00 - 16:00pm), (14:00pm - 22:30pm) and (22:00pm - 06:00am).

What's on Offer

In return, our client can offer:

• Competitive hourly rate & weekly pay
• An opportunity to be made perm
• Immediate start after successful compliance checks
• Opportunities for professional development and growth